Smokin' Dragon Gifts and Vapes — Local services in Arlington

I went to to this store to day to buy some things and I experienced the worst customer service ever. I stood there for more than 10 minutes while 1 associate was on the phone and the others were to busy having a conversation with each other to even acknowledge I was there. I was about a foot away from the lady on the phone and I know she saw me. but instead acknowledging me enough to say I will be with you in a moment she just rudely walked away. I will not go back to that store let alone recommend them to anyone. Customer service is everything in a business and if that is their level of customer service that business won't last very long. It was so bad I can't even give them 1/4 of a star. the only I gave them one star is because if I didn't this comment wouldn't be...

After 35 years of smoking Marlboro Reds a friend gave me a battery and tank from aspire. Not knowing what I was getting into and what all was needed the Smokin Dragon was my second stop after hitting a shop that didn't have what I wanted and the help that was behind the counter was more clueless than I was.

The Smokin Dragon has all that you will ever need. The folks behind the counter are understanding and know their product. They helped me pick out E-liquid for my first time buyer. After a couple of weeks I upgraded to an Aspire CF VV with a Mini Nautilus attached all with the help of the people behind the counter.

Today I have gone 30 days without a smoke and am looking forward to another 30 days. Thanks Smokin Dragon for all your help...

I’m usually one that keeps my opinions to myself but, although the usual employees I encounter at Smoking Dragon Arlington are more than exceptional and genuinely knowledgeable and kind overall (Javon, and she’s always a sweetheart CARDING AND ALL, Ms.Carrie!), so, I can’t help but to speak up on the ones that DONT have those skills mentioned and hope this review works as a kind of admonition of their individual dispositions towards customer service. It’s the exceptional service that made me choose to even posses a loyalty account. A smoke shop typically gives the chillest customers, so for those rude ones? Just gotta tell y’all to “lock...