Woof Gang Bakery & Grooming Asheville — Local services in Asheville

This looks like a nice place but they are one of those stores that closes early without notice and they will just stare at you from inside a locked door during normal business hours. A few weeks back my husband, dog, and I drove through some really bad traffic and rain and were hoping to buy some cookies for my dog. It took a really long time to get there, but by the time we were at the front door, there was still ten minutes before closing (both for the closing time listed on the front door and the listing on google, which were the same). I just wanted to run inside, buy some dog cookies quickly, and run outside before closing. When I pulled on the front door, it was locked, and the person working inside just stared at us from the back room with a blank expression. He had dark hair and a black t-shirt and he definitely had a vacant, "I don't care" expression to him as he stared at us standing in the rain. The store has a sign that proudly says it is locally owned, which struck me as odd considering the circumstances. It's fine if you want to close earlier, but then change your hours on your front window sign and google listing, and don't have people drive through the weather just to stare vacantly at them while they stand in the rain during normal business hours. Needless to say, we won't be trying again, and while there seems to be many happy customers for this business, I would just advise you to plan tons of extra time for traffic, weather, and to still arrive at least a half an hour before their listed closing time because who knows when they will lock...

They ran a Groupon deal on their grooming services recently -- it was a classic example of a bait and switch. First, we were charged extra for both of our dogs when they were both right at the weight limit. We've also had our dogs groomed at a couple other groomers in the past, and none have charged us a "de-matting" fee. Not ever. This place stuck that fee for both dogs on us as well, and it ended up being $15 MORE expensive than our regular groomer charges. When we questioned the front desk lady about the additional fees, she inquired with the groomer and he immediately shut us down. When I expressed my disappointment and said we probably wouldn't be back, she said, "I don't blame you, I saw your dogs, I'm surprised he didn't work with you at all on that..." Neither of our pups' haircuts were the quality level of our old groomer, either. Moral of the story: When a deal seems too good to be true... it probably is. At least the front desk lady was kind, and I would rate the grooming job...

Just took my goldendoodle Hank here for his first grooming (as he just turned 7 months old). All I can say is WOW!!! The staff here are amazing! From calling in to make a same day appointment to leaving with a happy and beautifully groomed doodle, these folks really treat you like you’re their only client and care so much for your fur baby. I’ve been to other places that just left me feeling iffy, but give these folks a chance and you won’t regret it. Your fur baby will leave feeling refreshed and smelling/looking soooooo fabulous! I’ve even already scheduled my doodle’s 4 week mini groom I’m so happy! I don’t even do that for my own hair! Let me also mention the plethora of wonderful treats they have here for your fur baby too! Without a shadow of a doubt I highly recommend getting your fur baby groomed here (especially a doodle). If not groomed at least a well done bath with a...