Ace Hardware of Ashtabula — Local services in Ashtabula

Nice place. Inwas looking for an alternative from Lowes and Home Depo. Especially, Home Depo. So I checked it out.

Employees are kind and helpful. One woman spent 30 minutes looking for a box of screws that would work for what I needed to do. She found what I needed and then went right into my next problem without issue. I left 5 minutes before closing, and she never had a complaint.

I will say this, they have the bare minimum to get the job done. For example, if you are building a deck and you require 3/4 and 4 inch screws. You will find them. However, if one or two spots require a 6 inch screw? That's not going to be there.

That being said, great place. Nice people, and it was cheaper than Lowes and Home...

With recent road construction it has been challenging to get to Ace so I have gone elsewhere. How wonderful to have the construction done and once again shop at Ace in Ashtabula. The sales associates use the products they sell, approach and offer to assist you without you asking and are polite and professional. They offer FREE assembly and delivery if you are a rewards member. They delivered within the hour for me I when recently purchased a Traeger smoker. They are small but packed to the gills with anything you need and have great prices. I highly reccommend Ashtabula...

Love this place! Very conveniently located, and their customer service is amazing! I ordered something online, and when I went to pick it up for the store, they informed me that they had run out of that product since I ordered it. Instead of just saying sorry and giving me a refund, they pulled a better / more expensive product off the shelf and offered it to me instead at no additional charge. Now THAT'S...