Subway — Restaurant in Ashtabula

I worked for Subway once upon a time, for several years in high school and college. I realize things change, but dear lord what a mess this location (Ashtabula Harbor) is at times. My biggest complaint is multiple people handling my sandwich. It is both more sanitary and time-saving for one person to handle an order from start to finish. Obviously, there is the exception of very large orders, but they routinely hand off the sandwiches multiple times. At that point, you have to sometimes repeat your order multiple times. I really wish they would fix this. Thankfully, not all locations work this way, and I will actually drive further to go to those because of this issue.

The other night, a worker didn't wash her hands before making my sandwich, she simply splashed water on them very quickly then dried them on her clothing. Absolutely disgusting. I left without ordering.

I have been to this location on multiple occasions when they don't have some items prepped, or they are putting very frequently used things away 30+ minutes before closing. The basics should be on hand and they should be prepared. Yes, there is the occasional huge rush you just couldn't predict, but this happens a lot.

If you go to the store in the evening, quite often the cutting boards aren't on the prep area (and trust me, the area under them can get pretty gross by the end of the day) or aren't cleaned. I have seen employees just use their hand to brush it off, right before touching my sandwich.

Also, the employees don't know what to do if they have to think about the money you hand them. Call it a crazy practice, but when I did my training at Subway, I had to be able to make change even if the register was down. Times sure have changed.

Now, on a good day, it's a great place. You've got a...

I asked if they could chop up onions for me be cause i don't have any top teeth I got a "Ya sure only because we are not busy but never again" was the answer i received so i said forget it i would hate for them to have to do extra work just to be accommodating to a customer then this picture is the final result of a sad sandwich i received with the attitude that came with it when they went to ring it up they where even confused on what my wife got and had we not corrected them we would have been over charged just to top it off im not coming back to this location ever i suggest everyone try other locations this one is heavily lacking in...

Your staff is extremely rude and act like it’s a chore for them to make anyone’s food when they’re getting paid to be there. Asked for a salad (mind you my boyfriend got me one from the same place three days ago) and was told “we aren’t making them anymore” when really it’s blatantly obvious she just didn’t want too because she was already upset she had to come up to the front to help her coworker. Literally ripped my bread open and threw my turkey on there and gave me three olives and three jalapeños. You need a better staff that actually has an interest in doing...