Kind of shocked when I walked in and the men's clothes were gone. Wide range of boots but the old store was our go to for jeans, long sleeve shirts, and work clothes. I an hard to fit at 78" tall and 280 lbs and only wear wrangler. I used to walk in with the style numbers and sizes for the three styles that I wear. Would hand a few pair of jeans to the clerk to take the front and and I did not have to bother trying them on. Then I would look at the work and dress shirts. Shopping for boots was also easy back then. All the styles were lined up on the wall, the knowledgeable clerk would discuss your needs and would retrieve the multiple pair for you to choose from. I bought many pairs of boots from them. Now you just wonder the aisle trying to compare this boot with the pair three aisles over. The clerk tries to help but he was trying to help several people at the same time so I was on my own. I don't know the French's chain but I wish they would stock more men's clothes, put the boots back on the wall, and train up the clerks on the products on hand. I only buy a pair of shoes/boots every year or two but I buy stack of jeans and shirts every year for me...
Read moreThey will not accept a slightly worn boot for return or exchange. I bought a pair of boots for work which requires a good bit of hiking. After wearing them for not even an hour, I knew they were not the right boot for what I was looking for. They were worn on dry ground with no mud or water. I tried to exchange them for another pair, not even for a return, and was denied. So now I'm stuck with a $200 pair of boots that is not what I want for the purpose I bought them for.
Sure they fit fine in the store but you can never tell if they're actually good for working until they've been worn for longer than just walking up and down the store on a...
Read moreFrench’s has the BEST customer service I’ve ever experienced anywhere! Personal assistance and great western wear options with all ranges of prices to fit a variety of budgets! One of the friendliest places in town! Molly is an AMAZING manager who goes above and beyond with customers and treats them like they are dear friends! You leave feeling truly cared for and outfitted perfectly! 🥰 We are looking forward to the next visit!...
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