CVS — Local services in Attleboro

Over a month ago I purchased their last bottle of women's Halston Perfume. I've gone in periodically to purchase another. I was in again on Wednesday July 7th and spoke with a young women who appeared to be the supervisor or assistant manager regarding when they would be restocking the item- she took my name and number and told me she would request a special order for it. Today I get a call from another young lady stating Manager told her to call me to let me know they don't do that. Don't suggest you can do something when you cannot- train your employees correctly. Wednesday night there were 2 employees in the front end of store, 1 Pharmicist (called in from another location) and 1 Pharmacy Tech in the pharmacy area. The ladies in the pharmacy area were so overwhelmed and the wait was significant. They were turning people away because they did not have the time or manpower to pull the prescriptions off their computer and in some cases did not have medication in stock. It was truly unbelievable and I felt sorry for them. I ended up having to come back after waiting over an hour to pick up my prescription that I take daily and was out. Thankfully, I only live 5 minutes away. I've been going to this location for over 35 years and have never seen the total chaos that they were in until then. In my opinion, this is a result of...

I made an appointment to get the Covid vaccine on Sunday November 10 at 3 pm at 191 North Main St in Attleboro. The appointment was for me, my husband and my daughter. I didn’t do much on this day in order not to miss the appointment. However I received a text on Sunday at 2:45pm canceling my husband and my daughter’s appointment. When I called the pharmacy they told me my husband and my daughter went to another store to get the vaccination what they didn’t realize is that they didn’t cancel mine, I made the appointment as a group. If they run into some inconvenience at the store why didn’t they call before and cancel all the appointments? What they did was tell me a bunch of BS telling my husband and daughter Went to another store to get the vaccine when I was a home with both waiting for 3pm to get the vaccination together as we usually do. Please don’t make people waste their time if you don’t want to have appointments on weekends and don’t lie to customers when canceling the appointment. I really don’t like CVS but we are forced to use it as my insurance doesn’t...

Recently averted a major disaster at the pharmacy. It was time to fill my monthly scripts but my Psychiatrist was out of town. I had been calling the office for 3 days and leaving messages just for this reason. I called my Psychiatrist on his cell phone and explained the situation. He promptly tried to blame me but stopped once I explained about my 3 calls/messages to his office. He agreed to call the pharmacy to authorize 3 days worth of medication until he returned on Wednesday, when I had to see him for the hard copies.

CVS staff (not sure if it was Becky, Christine or Vanessa) handled the situation for me even though Dr. Golden can be hard to deal with. They did an awesome job and even allowed me to waive the co-pays as I didn't have enough money. Top notch pharmacy and 5 star...