Big 5 Sporting Goods — Local services in Auburn

I am so disappointed in Cheryl, the manager of Big 5 in Auburn, CA. Everyone is familiar with the Campfire Victims. As a community we have all stepped up and helped these people as much as we can. Some of us have offered up our homes to the Paradise residents that lost their homes. I know that I have. My friends from Paradise had their home burnt down. I helped them with a hotel a few nights which is all I could afford. I do not have my own place otherwise they could stay with me. Currently, they are living out of a Uhaul. My friend went to Big 5 in Uburn last night and spoke with the manager, Cheryl. Pleading with her to donate a sleeping bag because my friend and her husband were going to freeze. They did not have the money to purchase one. Cheryl told her No and to go to Goodwill and ask them for one. From what I understand, this woman showed absolutely No Compassion. Was very rude. I guess someone like that can't understand what it's like to sleep in the cold. Because, she is a cold hearted woman who doesn't feel the effects of winter when you have no blankets and no where warm to stay. I highly recommend that anyone planning on shopping at Big 5. Go to the one in Loncoln. They are very kind there. I don't doubt for one second that they would donate a sleeping bag to someone. Cheryl, is not a very good manager and definately set a bad example for...

Date is 12/22/2022 time 7:20 pm It's so bad for a business that your employees are to take care of the customers or at least you know have a smile on their face and make the customers feel welcome when I'm going and spend a few hundred dollars on Christmas gifts try to small talk and really get any response and was given the receipt from the cashier and she did say a work to me just turned around went back to the conversation with the other two ladies and I walked out with a feeling of not coming back here again we'll go to any other big five or store All 3 lady's up front was not friendly at all would rather be dealing with a robot that to get the feeling of not being welcome or like your even there. The two gentleman working were very welcoming and asked to see if I needed anything took care of what I...

I went in here last week to look at .22 rifles. The man behind the counter was so rude it was unreal. Asked for my id due to the fact I may be a felon he said. Mind you I was not buying anything just looking. We all know that a background check is done at every sale including your thumb print. So to be called a felon before I even trued to purchase a forearm is unacceptable to me. I have never been asked for I’d to look at a firearm. The legal age to buy a rifle is 18 I’m in my mid fourtys with a grey beard. After being insulted by this man he proceeded to continue with his rude attitude. I was nice and thanked him for his time. I will never step foot in this store again. I used to shop here to buy rifles due to it being local. I know they don’t care but have lost me and my family and friends due to...