Planet Fitness — Local services in Augusta

Been a member at this location for almost a year now, I was previously a member at the Windsor Springs location and sadly just during this year it's starting to gradually follow suit with that location, going downhill. I'm not sure if it's their high turnover rate in staff, or if they've recently appointed a new manager who doesn't care so the staff gives that same attitude but I no longer see staff cleaning like they used to, most times there are no paper towels in a holder or if it breaks they leave it with an out of order sign forever until eventually they just remove it and never replace it. It's supposed to be a "judgement free zone" but some of the staff definitely treats you pretty poorly. They have a trainer there that will bully people off of multiple machines in the free use area if they are "training" someone and want it ready at their whim. If normal members can't "reserve" 5 or more machines because they plan to use it neither can the trainer for his client! I've had him follow me and say he was going to use something next for his client so I got off the machine and went to another and he immediately followed me and said he's going to use that too. Well his one client can't use 3 machines all at the same time. I spoke to staff about this multiple times and you could tell the guy was combative and made them uncomfortable so they did nothing about it. I contacted Planet Fitness online form and nothing about it still. So when Planet Fitness leaves their comment to your review saying reach out or talk to a manager it's irrelevant because at the end of the day if the manager at that location doesn't care when issues are brought up, it has to go above them, and it never does. I've even been confronted about wearing leggings that have a jean look and was told I can't wear them and I showed and explained they aren't actually jeans but leggings but meanwhile plenty of guys come in after work with jeans and even workboots on the treadmills! They pick and choose particular people to give problems, it's how it is in Augusta. Sadly we don't really have many options for gyms in the area, let alone decent ones. This one is only still your best option because it's the "newest" but give it a couple more years and it'll be...

I recently had the pleasure of visiting Planet Fitness in Augusta, GA, and I must say it was a truly exceptional gym experience. From the moment I walked through the doors, I was impressed by the exceptional service, cleanliness, and the wide range of functional training and weight training equipment available.

First and foremost, the staff at Planet Fitness Augusta, particularly the manager, Dominique, and employee Ashley, deserve special recognition for their outstanding customer service. They were both incredibly helpful, friendly, and knowledgeable, going above and beyond to ensure that every visitor had a positive experience. They were always approachable and willing to lend a hand. Their dedication to creating a welcoming and supportive atmosphere truly set this gym apart.

The spacious layout of the gym was another notable feature. It never felt crowded, even during peak hours, which allowed for a comfortable and uninterrupted workout. The cleanliness was exceptional, with the staff diligently maintaining the equipment and facilities. I greatly appreciated the attention to detail, as it made the gym a pleasant environment to exercise in.

As someone who enjoys functional training and calisthenics, I was delighted to find a wide array of equipment available to cater to those specific needs. Planet Fitness in Augusta, GA offers an impressive selection of functional training tools, such as battle ropes, medicine balls, resistance bands, a variety of dips, equipment for my rings, and more. The variety and quality of the equipment allowed me to diversify my workouts and challenge myself in different ways. Whether you're a seasoned athlete or just starting out, you'll find everything you need to achieve your fitness goals.

Planet Fitness in Augusta, GA is an outstanding gym that provides exceptional customer service, a spacious and clean environment, and a fantastic selection of equipment for functional training and calisthenics. The manager, Dominique, and employee Ashley truly enhance the overall experience with their helpfulness and knowledge. I highly recommend this gym to anyone looking for a top-notch fitness facility that caters to their specific...

I started coming here not long ago and so far I’ve had a great first impression. The staff are really friendly and helped me whenever I had questions. The equipment stays clean and I see most people cleaning up after themselves. They also make sure they keep the spray bottles stocked. The bathrooms and locker room stay clean and I never see any urine stains or toilet paper on the floor. There’s clear instructions on the machines on how to position the parts, what muscle group it works, and a QR code that shows a tutorial on how to use it properly. So it’s very beginner friendly here. There also isn’t a huge crowd (sometimes it can be a bit busy) and there’s a lunk alarm but I’ve never seen them use it before. Everyone also seems to mind their business. I don’t see any stares or nasty looks, everyone is just here to work out. The music also isn’t super loud, which I’ve heard other planet fitness’ have this issue, I can still hear my music without jacking it up high. So all in all, as an introvert and someone who was worried about going to the gym for the first time, I give this place a 10/10. Don’t let your anxiety stop you! I promise it’s...