I wish I had read the reviews first. Went in hopes I'd get a custom piece done for my daughters birthday. Not only did I pay a portion up front, but I was promised the piece before I went out of town. Sad to say they never called me and was at the party without my gift. Come Monday when I'm back in town I figured I'd just go for the piece on my own. Upon entering an older woman with glasses helped me out. I expressed to the woman I wasn't crazy about the custom piece but still decided to pay and take it. Why can't customer express how they feel for something they are paying for without getting excuses as to why it's not perfect. Customer satisfaction where? Not only did I pay but I was overcharged and when I explained to her she had a confused look and replied with that's what the pos charged. Ignoring simple math while also ignoring me! Refused to give me my overcharge money and blame me as Customer for not being...
Read more🚨🚨🚨🚨 took my bracelet in for a cleaning. Came out with it looking like it was taken apart and put together again. I went to Jared to confirm my diamond bracelet and everything rung up as metal. I have to call it a loss because I did not take any pictures before and this is a 15-year-old diamond bracelet I don't have any receipts. Beware of this place. You might be better off buying jewelry seeing as if they can get a hold of fine jewelry that makes them a lot of money. They stole my diamond brackets on my bracelet you don't know how upset I am. Karma will get them. It's been about a month. Even though my bracelet is not real anymore. I decided to wear it the other night and it broke. Had it over 9 years it's never once broke. I am just really heartbroken that these people would do...
Read moreI been here multiple times. I have bought plenty of jewelry here. Also got a bunch of it cleaned or fixed. The owner knows me and the sone + nephew. I had a little misunderstanding with a older lady there with how I wanted a ring fixed. I was hoping to get it fixed instead she was very rude to me. Said some very disrespectful remarks. Only reasone for me not being rude back is out of respect of the rest of the family I know. She must of had a bad day or just don't like me. When going to this store avoid her. Older Latina lady with glasses. Talk to the older...
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