Can’t say enough wonderful things about Zee and Mary at AWDS. I used AWDS for the 900-sf redwood deck I installed at my home many years ago. Hard to believe that I got 30 years out of it, but after many repairs, the deck needed replacing. I talked to Zee and he pointed me to Envision Ridge Premium composite deck. I did my own research on Lowes and Home Depot products, and I am very glad I went with Envision. It has not been hot on our bare feet and the slip resistance is fine. There were several issues involved with the existing sub-framing and a portion of the existing redwood deck that was under an overhang, protected from weather, and still in good shape. Big problem there, because the redwood is 1-1/2” thick and composite is 7/8” thick. Zee helped me through this issue along with many other issues I had with end gaps, color selection (thank you Mary – the lighter color picture framing looks awesome), how to handle edge conditions, and on-and-on. You see, I am a novice and the only deck I have worked on is my own. I called Zee at least five times for advice and he always picked up the phone or got back to me within a day or two. There was an issue with getting a particular board length that held up delivery for a week, so he provided me an advance delivery of the boards I needed to set up the outline of the deck and swim spa, keeping me on schedule. These folks mostly work with contractors, so I am grateful that they would work with a homeowner. I hope I am not setting up Zee with too many expectations, but he was a blessing to me. Thank you Zee and Mary – the photos are a testament to your customer service and willingness to share...
Read moreREAD THIS BEFORE PATRONIZING AWDS owned by Zee I am a retired design build deck and porch business owner. Many of my industry manufacturer representative friends know Zee and when I was in Austin on a big deck project for a client I was referred to Zee at Austin Wholesale Deck Supply AWDS. Zee is smart and slick. He pulled off a Bait & Switch on me concerning a cable rail system. He and I sat in his office and fully spec’s out an Atlantis Cable Rail system for my client. Upon finishing the material take off and getting a price Zee said, Wouldn’t you like 2” square posts instead of the standard 1.5” posts? It’s the same money. I said Yes. Zee switched the entire system from Atlantis to a generic supplier’s cable rail system located in Austin. In doing this we did not get powder coat painted metal components, proper cable connectors, etc. The installation turned into a nightmare being totally abandoned by Zee at AWDS. In the switch Zee increased his profit margin by at least 400% and caused the install price to soar over Atlantis Cable Rail. I can tell you more stories of how Zee screwed me and my client. If Zee will do this to me who was referred by professionals in the industry, he will screw you in a heartbeat. Email me at btkiphone at g mail dot com if you want the full sad...
Read moreMy parents purchased decking materials a while back, and due to unfortunate health reasons (cancer and following chemo therapy) were unable to move forward with the project. They never received the materials, and I have been trying to get a refund on behalf of my parents for 3 years now - lots of calls, meeting in person and 'hand shake agreements' never followed through on. I hope to get this resolved but I dont know what else I can do. This has been very disappointing to my parents, especially as they have been going through this...
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