I’ve had two treatments here now and this review is long overdue. Let’s start with the booking experience, seamless, friendly, professional, and fast. Once my appointment was confirmed I filled out a quick intake form so my esthetician was prepared for my visit and I knew what to expect. I was blown away at how all encompassing this process was, this is not just a simple hair wash! When you come in you’re greeted with smiling faces, a bright and comfortable lobby and the quickly brought into a treatment room. My most recent treatment was with Zoya and she started out by making sure I understood the process and educated me on what healthy hair and scalp really are. They then take a microscopic picture of your scalp (think of this as a before pic) and get you all comfy on the bed. Aromatherapy, warm blankets and a nice dark room and help you relax while your scalp is scrubbed, cleaned, massaged and transformed! My hair was a thousand times better than whatever state it was in when I entered the spa . After an hour of bliss (I got the Alchemist) I had a fabulous treat of chocolate and almonds and a warm tea, followed by a great blowout that lasted me days. Zoya took an after pic and showed me just what a difference this visit made in my scalp health. I’m hooked, will be booking my...
Read moreSept 2025 update - I went back to get a PCA chemical facial and loved the spa experience! Marina took great care of me and the facial/neck/hand massages were luxurious and relaxing. I left in a state of bliss and my skin is glowing!
Original review - Great first time experience at a head spa!
Some details below --
-great products and results - all the products felt luxe, smelled heavenly and my scalp was tingling (in a good minty kind of way). One day afterwards, my head feels squeaky clean and my hair has volume!
With the camera, I was able to see the sebum on my hair follicles and some light red inflammation before the treatment. Afterwards, I saw a fresh and clean scalp! I can really "feel the clean" when running my fingers through my scalp as it's no longer oily.
-nice amenities and service - weighted blankets and eye mask were great. I liked the hot tea afterwards. The spa had many of these soothing mini touches that contributed to the space and atmosphere. I also opted for the braid as my "styling" when the service was done. This was such...
Read moreI booked this appointment a couple of months ago as a birthday treat for my friend. She said the treatment itself was very relaxing and the service was great, which I really appreciated. However, I had also added a blowout service to the booking since we had dinner plans afterward. Unfortunately, after the treatment, she was left with wet hair and had to inform them herself that a blowout had been booked. She was then told they couldn’t provide the service. She was offered the option to do it herself, but they didn’t even have a round brush available. This was disappointing—especially since the blowout was listed as an add-on option on the website when I booked.
If a service isn’t available, I think it would only make sense to remove it from the booking options. What was meant to be a relaxing day turned into a stressful evening as we scrambled to figure out her hair before dinner. It really took away from the experience, which...
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