Golden Tress Salon Spa — Local services in Austin

Please research before going, someone like me who invests and really takes pride in self care and beauty had the worst hair experience of my life at this salon. Upon entering the salon is gorgeous, girls are friendly however my result was not good. I wanted a partial foil to lighten up for the holidays, the result I received was partially connected tiger stripped hair, chunked highlights that were blotchy, after several attempts another stylist stepped in to help, I was nervous near tears, I have fine hair so I know over processing can damage….i was charged 150 for this terrible work, I even tipped the gal who did the damage as that’s the kinda person I am… (I don’t want to name names due to everyone has a bad day etc) I proceeded to go home and cry. I had to wear my orange chunks for a few weeks. I had reached out to the salon for a resolution in which they offered me to come in to fix it even though I wanted a refund, I agreed an ended up cancelling cause my fear to go back was to much. I ended up reaching out to the owner and she did offer me a refund or deep conditioning, I wanted a refund. But after several attempts to connect with her i never got a response or call to initiate the refund . I ended up having to drive to Rochester to use a color correction stylist in which I’ll have to take baby steps to get my hair to where I like it without further damaging which cost me another 220 dollars. I so wanted the Golden Tress to work for me as it’s in town and convenient and a local...

My sister and I booked an appointment here for mani's and pedi's. I really liked the pedicure, but the manicure was not so great. My sister's manicure chipped right away even though we both went with gel nail polish and mine also chipped within a few days as well. The pedicure was really nice though and I would go back for one of those. Also when I booked the appointment, the lady on the phone just kept saying that they didn't have any appointments available. It made it seem like she didn't want me to schedule an appointment, but I had a gift card and asked her when their next open appointment was and then I finally was able to make an appointment. Overall, I really liked the ladies that did our pedicure, but the receptionist kinda seemed like she didn't want to be there and in turn didn't...

Me and my friend went in for pedicures and the service was amazing the two lady’s doing out service were amazing! Maddie and Julia a big thank you to you guys y’all were amazing!! Seriously they made us feel welcomed they held conversation and were making us laugh left and right a very enjoyable and relaxing experience will be...