Lu's Jewelry — Local services in Austin

I came to resize some rings for my wedding, it comes to pick up day and I receive them and when I ask for the pieces they took off the rings the woman told me they can’t give them to me? LIKE HELLO I paid for that gold !! She mentioned for me to go back and speak with the lady that helped me place the order and get set up. I asked the Indian male manager if she was going to give them to me? If not why would I even bother coming back. He said no. I am never doing any types of business with this company. Very weak...

Needed batteries replaced on two new watches which had never been worn. Warm greeting from both folks in the shop when I entered and one of the two watches was in the works before I knew it. The other was opened and both paid for at a very reasonable price within 10 minutes. The place is family owned and run and seems to place a great deal of value on making the customer happy, They certainly did just that for me. Highly...

I don’t suggest to go this shop they are very bad services that I never seen in my life !! They need have a customer service and improve their sales .. a woman in the shop I belive she is an owner very arrogant and I don’t see she has any good gold quality and all look so cheap for me !! They need more customers services !! I suggest should go China town in North Lamar is must better services and...