milk + honey | Arboretum Market — Local services in Austin

Today was my first experience at your facility. I received a giftcard from a friend and upgraded myself to a 90 minute massage. I was told by your appointment scheduler I could come early because you have steam rooms. I live in Georgetown so I left about 20 minutes early. When I got there I was checked in quickly. I was escorted to the locker room and was given a quick tour. I was told there were robes in the lockers and I could make up my own code. I was unsure of everything so I asked for her to show me. She opened about 5 lockers and could not find a robe. We walked to the back of the locker room where another lady mentioned she finally found a robe however it was wet in the arms. The receptionist finally found a robe for me. Then she was going to show me where the towels were and there were none. So I wasn't able to get into the steam shower prior to my massage because I would have nothing to dry off with. Another customer walked in and was looking inside the lockers for a robe and couldn't find one. I told her I think I had the last one. I didn't know what to do with the extra time I had before my massage so I sat in the cold lobby in sandals where my therapist would get me.

My massage was great and relaxing, however I was cold from waiting. My therapist did everything he could to keep me warm (warmed the bed and put hot towels on my feet etc). He was fantastic and even gave me a towel so I could get in the steam room.

After my massage (90minutes later) I was walking to the locker room and there was another customer explaining to 2 therapists in the lobby there were no robes. I stopped and told them all when I arrived I had a hard time finding one too! And there were no towels.

I got into the steam room for about 15 minutes which really warmed me up. When I got out, there was another woman who couldn't find a robe!

My hopes for this visit at your spa was to have a warm steam shower then get a massage. Instead I was freezing and explained to many of your customers there were no clean robes which was stressful. I got there 20 minutes early because I knew I needed to be in Bee cave right after but ended up being late so I could get into the steam shower.

In the future, if your front desk knows there is a shortage in robes, they should NOT send people back looking for a robe in the locker room. At some point we opened about 6 lockers which can look like we were snooping through peoples belongings (some people dont use the lock). We should be handed a robe and sandals. I've attached a picture of the empty shelf where the towels...

I always have a great experience at Milk+Honey Arboretum! I've interacted with a few different staff, and everyone has been very helpful and welcoming, from the GM kindly showing me how to program the steam shower to the front desk personnel helping me set up my locker. The amenities are very nice, as many others have mentioned (including plenty of parking). One of the amenities I appreciate most is the size variety for robes and slippers, rather than one size for everyone. The robes are super plush and long with plenty of pockets. The slippers are slide-type sandals you can also wear in the shower. I'm usually able to find a more private spot in an empty nook to get changed, and there are more than enough lockers. I've never had to wait for a shower. One nice upgrade for the changing room might be mints or mouthwash. I get there early and spend some time sketching in the lounge to get in the right headspace before my appointment.

The only service I've experienced at M+H is massage, but I've tried a few different options. I think the Head, Hands, and Feet is a great choice for newcomers or if you are looking to try a new massage therapist. Plan to still be on a massage table and be prepared to undress to your comfort level like you would with a Signature Massage. I choose a Signature Massage when I want an experience focused on stress-relief and relaxation. I get Deep Tissue for more targeted work, and for me, it requires a lot more active communication to check in on areas, pressure, etc.

Calvin is the best! He's very patient and knowledgeable and has such a calm vibe. We chat and come up with a plan for each session since the goals might be a little different visit to visit. He is a skilled therapist, and I always leave feeling 100% better than when I came in. He gives me advice on things to work on between sessions and ideas about what to consider for the next visit. His thoughtful approach makes every session feel personalized and effective; he really goes above and beyond. If you're like me and are nervous about trying out massage therapy or are just looking for some stress-relief, I can't recommend Calvin...

I have been here 3 times counting today. I was very excited to cut my very long hair into a fun and playful shoulder cut. The wash and lavender towel was very nice as well as the lady who did the wash. My hair dresser was Sandy and she seemed in a bit of a hurry, although I did know they were booked for the day. I showed her some pics of what In wanted and let her know I was considering bangs. She did advise maybe not bangs but she was excited also for the drastic cut.

While we were chatting I mentioned I dye my hair with Henna and she lectured/ informed me that Henna was VERY bad for my hair. I have been doing this for years and have found it help with my fine hair from breaking. She let me know it has metallic in it and came become very harmful if I were to dye my hair at some point. If I didn't hear that it was good from a professional like her then it wasn't true. Extremely worried and scared I went home to look into this claim. Learned very quickly how UNTRUE it was. Yes, henna has metallic and Salts. Although the "harmful" part is NOT henna but the fact that the dye or color that salons use need the hair to be slightly damaged for the dye to take. Therefore if you want your hair dyed after using Henna the salon will need to damage your hair to a point which it may be come very brittle and start to fall out or break. This is not because Henna is bad or damaging. I am livid.

She made me feel very horrible that I could be damaging my hair all these years. Where as she just wants me to be able to come in and get my hair colored and bring my bill over $130. (the amount I paid by the way for just the cut and 2 small sample hair products $6 each.)

I don't believe after this experience I will be back. I have not left her once thinking OMG I LOVE MY HAIR!! Its just like cool yeah that is what I asked for and nothing more or less. Maybe its me but I have had other hair cuts where I give the same amount of information and I leave with the OMG! feeling. Not here and for the amounts I have...