I have only great things to say about Michele and her business. First off, her impeccable, thorough work made the biggest impression on me. Although I used to see some of her other employees towards the beginning of my first session (and they were fine)- Michele's quality of work is unparalleled. Of course, there are always problems areas that are generally tough to get rid of. However, I definitely noticed improvement once I started seeing Michele regularly. I made note that she took her time with all areas evenly and equally, making me feel like I could trust that she wasn't rushing and truly wanted me to see results. No unnecessary upselling here.
Second, her communication is amazing. I rarely need to text or call her, but when I do, she is quick to respond and always answers in a timely manner (if not right away). She is patient, understanding, and flexible with what works for YOU- despite probably seeing many, many clients now that the word is out. I want to add that I think she is incredibly personable in that she remembers names and details that you may have told her weeks (or months!) ago, which I appreciate in the sense that it doesn't make me feel like "just another paying client".
Last but not least, you simply cannot beat her prices and loyalty to those who have continuously used her services. For a lifetime of (mostly) no hair growth for minimally lasting (~10 min.) pain - this is definitely worth the investment....I am obsessed!
As someone who has never done laser hair removal before and is now on her 10th session- I am wowed by the process and the results. The only qualm I have is that I did not start this treatment sooner and dealt with years of painful waxes and ingrowns...only to have to repeat again and again. Thank you for all that you do for your clients Michele! You are really one...
Read moreI can't recommend Michele and Smooth Laser Spa highly enough! I did a lot of research before finding Michele, and she is the best of the best! From the very first appointment I was incredibly impressed with Michele. She is very knowledgeable and was so helpful in answering all of my questions and talking me through the process. As soon as I left my first appointment, I texted all of my friends raving about the experience. If you are on the fence about laser, it is worth every penny, and Smooth Laser is the place to do it at!!! Michele's prices are more affordable than other places I looked, and the experience was a breeze. She was so flexible in scheduling appointments and I was always in and out in less than 20 minutes total. I seriously cannot rave about a person more! I don't write reviews, but felt like I had to write one because that's how incredible the...
Read moreI started laser treatment with Michelle a few months back. A little over a month ago, I received my fourth treatment. I am amazed. I have dark hair. I have middle eastern roots (some of us are on the hairy side). I noticed a difference right away, yet, after the third treatment, the difference was huge. After the fourth treatment, I have not shaved at all. I can notice a few very thin hairs here and there but could count them with my fingers. My skin is smoother, and I have no more rashes or bumps anywhere!!! My treatments included everything from the waist down, and the prices were more than reasonable. Furthermore, Michelle is a pleasure every time. She is friendly and very professional. She knows what she is doing and is also very respectful of privacy. I am impressed with the results and am glad I decided to get...
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