If I could give them a zero I would. Me and my coworkers who use there vending machines were calling to try and get them to refill but since we are the only ones using it at this time because of what is going on they won't.... makes no sense to me especially when we are pretty much the only people that use them anyway but yet when there own people mess the machine up and we can't get anything out of it for a week it's ok. Either way there products go out of date fast at our location because not enough people use them so when they came at me about the sells was just BS they were also told we can open it up to re stock so we could at least use it for the time being...
Read moreVERY POOR CUSTOMER SERVICE. I paid for 2-Day delivery. They did not send shipping information and shipped to the wrong address. I called in to get the shipping information and was told it was undeliverable and being returned to them. They acknowledged they had messed up, but then stated when they received the item back from the shipper, they would send it to the correct address via the same shipping method. So I paid for 2-day shipping, and it is still going to be over a week before i receive my order. They refused to upgrade the shipping to help offset the time frame, and refused to give a partial refund despite admitting it was...
Read moreHad long term relationship with 2 different vending companies at my locations on east side and cleveland. Frustration set in with my employees as the restock took forever along with lost money in machines. Business associate recommended Lakeside and they replaced the old worn out machines with new ones. No more lost money issues. His interaction with my team has led to requests that are met. It might seem small, but I’ve seen a positive impact on my workforce...
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