My Best Friend’s Barkery — Local services in Banner Elk

Detailed Review WOW! This is SUCH a cute & fun place for dogs & dog owners! It was simply a God-send for my brother & I. As soon as you pull up to this little house-style shop you know the owners of this place love dogs & when you walk in that's more than confirmed.

This isn't just any "pet store" like many larger chain franchises. It's so inviting & comfortable. Pretty much anything you can possibly imagine needing or wanting for your dog or in our case, puppy, is available here. But they don't carry just any type of supplies but specialize in carrying products that are GOOD for your pet & are well versed in all that they offer.

They have a wide range of pet food, treats, apparel, toys & supplies in general. They even have t-shirts for pet owners, lol. Despite having spent about half an hour here we didn't get a chance to see everything they had to offer. You could spend an hour here easily & still not see it all.

The staff, in this visit particularly Erica, was so well informed & helped us with getting the right kind of food, treats, toys & even a winter coat for my brother's new rescue puppy, Halo. Because Erica is a dog owner herself, she also was able to advise us on some ways to even help train Halo. Which we desperately welcomed.

You can bring your dog into the store & Halo was thrilled to be able to play with Erica's dogs out front in the fenced-in area while we shopped. Her dogs were very well behaved & welcomed Halo like she was family. They have water bowls placed throughout the store & outside just in case a customers' dogs get thirsty while visiting; and asked if it was ok to give Halo a couple treats. Needless to say Halo loved it here as much as we did, lol.

It's easy to tell it's a local favorite for pet owners due to the amount of people that came in just while we were there. And even with a full store, the staff made us feel important & we were well taken care of. By the time we left the entire parking area was full. Everyone was so friendly, even the other customers (several you could tell were regulars because the staff knew them by name as well as what they needed).

If you're looking for a great place to call your "pet supply home", look no further because this is it. I'm so glad we didn't go all the way into Boone to the larger pet stores because this store was exactly what we were looking for & even exceeded our expectations.

I couldn't recommend this cute little pet shop any higher, it's definitely deserving of all 5 stars. You should absolutely stop in & see for yourself how perfect this store is for you & your pets needs. Jennifer (Google Local...

This review is for the owner and employees There are feral cats living outside of the Barkery and the owner who used to be on the board of the Avery humane Society does not feed nor set up a safe place for these cats. They instead donate food to the employees of Banner Elk Cafe. Banner elk cafe employees then feed these cats while they are at work. We all know how cold it gets here and the Barkery has all these little separate fenced in yards surrounding their store that are ideal to put outside housings to keep the cats warm. But no they do not care. I am visiting here during the summer months and could help them set all this up.FYI I have 3 dogs and 3 cats which one cat was feral All my pets are rescues I called Avery county humane society and they do have TNR program …trap neuter release. This is the standard law in the country. The shelter told me they are short staffed but with the help of another vet manage to get it done. I thank the barkery for donating food but much more needs to happen before these cats freeze to death I will not shop in this store because of my concerns...

I went in here and was excited about doing business with a local shop. My dog had just had her first vet visit and we wanted to spoil her with a cookie or something from the bakery. There were very few baked items and they were on the expensive side. I started talking to the owner about dog foods and she was so rude and childish I will never go back. I was talking about the million dollar lawsuit Blue Buffalo settled and she flat out told me I was wrong, not once but three times. She explained there was a recall with the cans, which I was familiar with. I explained they also had to settle a multimillion dollar lawsuit due to the chicken by products being in their food. I felt like I was back in middle school with a conversation that went no they didn't, yes they did, no they didn't, yes they did. She said she carried it for her clients and I was wrong. So great customer service lol!! Since when do you ARGUE with a customer. A simple Google search on her part on her computer would have enlightened her. I will...