Slumberland Warehouse — Local services in Baraboo

I went to slumberland last week. My husband and I bought a 3 piece sectional that came with an ottoman. And a carpet for under the couch. The couch and the carpet came, they installed. We tipped the delivery drivers $200!!! They left. My husband mentioned the Ottoman, so we called the store where they told us the ottoman was t included, but my husband and I both checked when we paid $2200 cash for the couch ottoman and carpet that the tag said the ottoman was included and in fact it did. Now because we didn’t take a picture of the tag on the couch they’re trying to get us to rebuy the ottoman. I was a good customer, told all my friends to come there after I bought my dresser and was super excited about my couch and everything. You guys need to do better. Both me and my husband checked the tag on the couch to make sure the ottoman was on there and it was but now you’re telling us we’re both wrong and want us to pay another $450 for the ottoman?!? No this is bad sales man shop and I’ve already told all my friends, co workers, relatives, to stop coming to this location. Very disappointed. (Photo is the couch we bought, with the ottoman pictured.) no ottoman was delivered, however tag we brought upfront when we were buying said ottoman...

Professional business, from office to off load personnel! Thank you! However, yard driver could use help in conflict resolution, rather than take pictures, shake his head, and point. Let someone know when they're doing it wrong!....Whatever it is! That's...

I arrived day early was told park in lot and in a little while someone would come out and let me know if they could unload early or if I would have to wait. No one ever did. I checked in at 6am and got a door, waiting to see just how...