Marshalls — Local services in Barboursville

I gave it 2 stars ONLY because it has a couple quirky items that tickled my funny bone. HOWEVER, it is a total disgrace called a "store"!! It is anything BUT an actual store - employees knew next to nothing regarding to the stock on the floor. When I say, "on the floor", 8 really mean ON the floor!! Clothing pieces are tossed here, there, & everywhere, including the floor! I found A tennis shoe I liked, but it was the only one. So I took it and the box up to the counter, where I had to wait like 8-10 mins for 2 girls there to finish their gossip session🙄🙄!! Then when I asked her about the shoe, she flipped the lid up and asked, "Didn't you even read the lid?", like I was stupid or just jerking her around! I replied," Well no! I DON'T just the INSIDE of a lid! Most people DON'T! 🙄🙄 She huffed a bit & then FINALLY explained what happened. It was apparently a pair of mismatch shoes! She sent Gossip Girl #2 to get other shoe, she brought it up and 8 looked at them. "Mismatched"?!!? Yes, they were! One was a black Chucks low-top - other was not even a Chuck!! I asked her how they could even remotely try to sell them as a mismatched pair, they aren't even same brand of shoe!! Plus trying to sell them in a Chucks shoebox and at the LOL price of $49.99!! 🤣🤣😂😂🤣 I said no thanks & left! Awful employees and...

I am a frequent shopper at this retailer and TJ Maxx. I have purchased several designer bags for probably half the cost of other retailers. If, you buy ANY cosmetics from them, make sure before you purchase they haven't been touched ie open. My most recent purchased looked like it hadn't been opened until I got home. The tabs had been shoved inside, the plastic overlay was gone and it looked like it had been handled. For me.. that screams germs and no way. Apparently, they do not like returns on makeup. The manager or whoever was in charge, allowed the cashier to give me the return. But, stated that I was being ridiculous about it. I have spent quite a bit of money in this store. Quite frankly, it would be "ridiculous" for me to return at least to this particular location. That wasn't...

They had a chair in the back. I sat in it while my girlfriend shopped. It was a comfortable chair so when I got up I looked at the price. I decided I didn't like the chair that much.

When we went to leave, the line at the checkout made me feel awkward. I went & stood by the door while she checked out. The people walking out the door looked at me strangely. This also made me feel awkward.

I may go back but only with...