PuroClean of East Baton Rouge — Local services in Baton Rouge

I recently had the privilege of working with Proclean, and I must say, they are nothing short of miraculous when it comes to water extraction and remediation. From start to finish, their professionalism, expertise, customer service and dedication to delivering top-notch service left me thoroughly impressed. When disaster struck in the form of a sudden burst pipe in the apartment complex that I help manage, I was overwhelmed with anxiety and worry. The water damage was extensive, and I had no idea where to turn. That's when Proclean came to the rescue. From the moment I called them, their team of experts displayed a level of compassion and urgency that immediately put me at ease. Here's why I can't stop singing the praises of Proclean: Rapid Response: Proclean's emergency response team arrived at my complex within an hour of my initial call. Their quick response time was crucial in preventing further damage and minimizing the impact on my property. Highly Skilled Technicians: Proclean's technicians are true professionals. They assessed the situation meticulously, using state-of-the-art equipment to detect moisture and water damage that was not visible to the naked eye. Their expertise was evident as they explained every step of the remediation process to me, making me feel informed and confident in their abilities. Cutting-Edge Equipment: Proclean's equipment is second to none. They used advanced water extraction tools, dehumidifiers, and air purifiers to restore an apartment in my complex to its pre-damage condition. The results were nothing short of remarkable. The apartment in my complex felt clean and dry, with no lingering odors or mold concerns. Attention to Detail: The Proclean team left no stone unturned. They not only addressed the immediate water damage but also took measures to prevent future issues. Their meticulous attention to detail and commitment to comprehensive remediation gave me peace of mind. Exceptional Customer Service: Throughout the entire process, Proclean's customer service was outstanding. They were patient, responsive, and genuinely cared about all of my conserns. They worked seamlessly with my office staff and myself, making the process smooth and...

This company may not have a lot of reviews, but don’t let that scare you away! I was extremely impressed with all the staff at this company. They had great communication via email, text and phone, they were willing to take on extra work and find ways to get things done even if it meant contracting out. They provided accurate estimates and communicated if changes were needed. The kept me aware, and the residents aware of their responsibilities and the timeline. They were understanding of our situation which involved college students, a realtor and paying parents coordinating from states away. They made the process easy and understandable. They presented numerous payment options and provided pictures of the finished product. They were willing to do the work with urgency and on the weekends. They provided honest feedback and a caring disposition. I would highly recommend...

My water heater busted in my attic & flooded my home in February 2023. PuroClean was johnny on the spot! They were at my home removing water within ONE hour of my initial call! They were extremely responsive, attentive & respectful of my home! They only gutted what was necessary - my insurance company was thoroughly impressed! Fernando made sure to maintain communication with my insurance adjuster & company for a smooth process. From start to finish was only 1 month & 3 days which is extremely impressive! I will go to PuroClean for all of my water, mitigation, fire & remodeling needs!...