Riddle's Jewelry - Brainerd Baxter — Local services in Baxter

After a long day of traveling all over to different jewelry stores we were greeted and met by Naomi (our sales rep). She was very patient and knowledgeable on what we were looking for. When we couldn’t quite find what I wanted we started looking at other options and again she was extremely patient. We were inside Riddles in Baxter for at least 2 hours if not more. She never once seemed annoyed and continued to pull rings, mix and match bands, and answered any questions we had. When we found THE ONE! We asked her to write it down so we could go home and think about all our options for the day and she was more than willing. A manager then came up and made us deal so we could leave with the ring we were absolutely in love with it. Their customer service skills are amazing. I highly recommend giving them a chance to help you find your jewelry needs. Especially for custom pieces as at one point that was the direction we were leaning and out of all the stores we had been in they were the best at being kind and knowledgeable! Now we are just waiting for the new size to come in and I will forever be blessed with an amazing and beautiful...

We have been coming to Riddles in Brainerd/Baxter for 10+ years. We have always had amazing professional service. Everything from staff helping my husband create the perfect engagement ring to getting repairs on watch bands and resizing of our wedding bands.

Recently, we brought our four year old in to see the staff at Riddles. Her allergist recommended only getting high quality gold due to her metal allergies. Riddles is always the First store that comes to mind for our loved ones.

The staff working (Ross), took our concerns and our daughters wishes on finding "princess earrings" and found the perfect pair that fit our budget. Ross took almost an hour with us even though we weren't in for a "big" purchase. He wrapped her earrings and presented them ..

Our daughter left feeling like a princess, as any girl should leaving Riddles! Thank you so much Ross in Brainerd/Baxter store! You guys have secured continued sales...

I came into Riddles looking for a unique but odd requested item.... Becca & Ashley got started by searching and finding exactly what I was after. Within a few days got a piece in the store for me to see first hand, to see if we were all on the same page. Well of course they were!! When my custom made piece came in it was everything I was wanting and looking for!! 🤩 I absolutely love it! They treated me and this unique request professionally and didn’t blow me off as if I wasn’t a serious buyer. This is why I will continue doing business with them as I have many times before and would refer Riddles to everyone! Ashley and Becca were a pleasure to work with as well as their entire...