I love the rug that I got from here. However, the service was exceptionally bad. We asked for the additional spray that goes on the rug to help prevent staining. When we were to pick it up, they were meant to have already sprayed the rug. When we arrived the sales person gave a terrible excuse of “if we spray it now we won’t be able to roll it up”. Which is ridiculous in and of itself. So, they gave us a dixie cup and no instructions on how long the rug should dry before walking on it. They were incredibly lazy. In addition to this, the rug that was in store was nasty, it was discolored and had a few stains on it. The sales person had the audacity to ask if we wanted the...
Read moreMost unprofessional dealing I have had with a Business. They told me 4 times they would do what they promised and apply protective coating that I already paid for to my furniture after saying they were going to do it before I left my house. The third time I took 4 hours off work to wait for them but they never did. They called me back and immediately apologized and assured me that they would be, out once again Saturday and never showed. I’m the fool now after waiting a 4th time. You think a service member that pays over 4k for some furniture would make them try to be more respected to their customers and hold theirselves up to their end of...
Read moreThe recliner chair I bought was okay & a fair price for what I got. At best the customer service & delivery was a one star. While I was paying for my purchase one employee came out to the payment desk & threw a fit in front of me & the other employees. I am not sure what it was about. Just know I had to listen to her rant & rave.WOW! The delivery men were surly and scratched up the frame around the door to the room I wanted my recliner chair placed in.The delivery cost was $59.The owner of the store needs to know how his employees behave when he is not around. I will never go in this...
Read more