City Electric Supply Vail — Local services in Beaver Creek

This starts as a DIY heat tape issue gone wrong.

I bought 240' of cheap/plug-in 120V heat tape on amazon for around $120. My breaker box already had a 20A FGI breaker labelled "heat tape" and I found where the circuit went oustide. There wasn't an outlet on it, so I installed one, ran the heat tape, and plugged it in. It worked great for about an hour and stopped (GFI tripped).

That's when I found out what a 240V breaker looks like (hint, it appears as a double throw like 2 breakers tied together). This meant that the heat tape I had installed likely overheated and was now ruined. Lesson learned.

I needed to replace the heat tape and after talking with Cole at CES, I opted for the Warmup brand heat tape for 240V circuits. This is more efficient by a good deal in that it is self regulating. It also is much hardier and seems to do the job very well so far.

I felt like an idiot, but Cole was super helpful and understanding. Even encouraging. While in the store, there were about 4 customers even offering help/encouragement. Great experience and helpfulness.

I have now re-run the tape, and hired an electrician to hook it up to be sure. It's working great, saving me money, and prevent ice dams.

A big thanks to Cole and...

Unfortunately I was disappointed with what should be an easy, inexpensive return policy for a new, unopened, Lutron lighting 3-way dimmer; standard in stock inventory at other CES locations. I was not permitted a $50 return, sadly. I don’t have any such issue with returns at Home Depot, Lowes, Ace or Amazon. Funny...

Absolutely worthless!! Calling or walking in this store will get you nowhere real fast. Unable to complete orders. Their inventory is terrible. Grainger will have your order next day, these guys will take WEEKS. Really high turnover with employees for a...