The Coalfield — Local services in Beckley

First thing I'd like to say is they are very friendly and knowledgeable. BUT, after spending 70$ on a product, and after 2 days of using, the product began oozing out of the mouth piece making it near unusable. Vape was being used correctly, as it wasn't my first product Ive used. Took product back to the store in hoping they would make things right but was told if battery had malfunctioned then they could do something but other than that, was told I was just basically out 70$. Said they would sale me something else, but that doesn't fix the issue. Would think they would want to keep a customer then lose a customer but they chose to lose a customer. And not a isolated issue seeing that this has happened multiple times not just in my experience either. Product was a vape called extract, 4.5g grape/ grand mommy? I believe was the name of, close to it anyways. 💥 UPDATE : I just noticed the response this company decided to apply to my experience at this location WELL to respond to this owners claims about me the customer.... YOU HAVE MY COMPLETE PERMISSION TO ADD THIS SO CALLED VIDEO WITH AUDIO BOTH THE PURCHASE AND THE RETURN (POST THEM BOTH PUBLIC) THE ENTIRE INTERACTION CAUSE YOU ARE A COMPLETE LIER idk why you would feel the need to lie to the degree that you have in your post and my actions in your store on both dates but PLEASE feel free to post those videos you have !!!!!!!!!!!! And to your offer to supply a refund based on the ground of an apology we'll let me put it this way IM SHOCKED TO THINK A BUSINESS OWNER WOULD GO TO SUCK LOWS OVER A REVIEW ... BASELESS ACCUSATIONS WAS THE BEST WAY THIS STORE COULD FIND TO RESPOND TO A REVIEW .... Again feel free to share those videos you have my complete full permission at least that will allow these customers reading this to know what kinda person that's behind this company!!!!!!! Sorry I didn't see this sooner than I did but now that I have lets figure out a resolution here that works best for us both ..... KEEP YOUR REFUND I'll take those videos posted knowing to what degree you will lie...

The people working here are very knowledgeable in the cannabis CBD all of those byproducts of marijuana. They know what they’re talking about because they studied this and they know the side effects they know the effects they knoweverything about it . I am the type of person that wants to know about everything I purchase especially in this particular category. They are very nice people their place is immaculate their shelves are orderly I could go on and on and on but I’m sure they don’t want me writing a book . I have used several of their different products and have found that in many ways it helps my anxiety some with pain but I guarantee that you will like this place and you will enjoy the fact of knowing there are people that work here that know all there is to know about the product. I would write down my five and...

Im only posting because i cant reply to a review I read. The one about the 4$ charge for using a cc machine. When i worked at happy camper we NEVER charged for someone to use their cc, it was considered the cost of do8ng business. How can yo7 charge some9ne fornspending money at your store? That fee is your responsibility . Not the customers. Its a good sounding exscuse.but just that a exscuse. The highest percentage any cc processing company charges is 4.35% and on a 50$ sale the fee is $2.17. 100$ sale $4.35. If a person only spends 5$ and wants to use their bank card most people don't carry cash anymore your charging them 4$ and paying a cc transaction fee of...