Dunham's Sports — Local services in Beckley

Went to purchase some sporting goods and ECT, ECT, have to say we'll call him 'Mr.Adkins', professional ethics as well as the manager she was excellent as they help with my purchase, he was training another employee as well as the time as well assistance with my application knocked out both tasks with ease, as for the manager she was very pleasing to chat with as I waited for the process to be approved also helping me with my other items as the cashier he was cool to talk with as well as we checked out furthermore great place to visit and do business with, prices are good as well just needs a bit of housekeeping but hey they are on it you can tell! Great job looking forward in doing more business opportunities in the future as this is what customer service and support...

Terrible. Was told they had an item when called upon. When arriving associate was sitting in the floor doing some stocking he did get up to hand the item to me while walking back to the floor the item was not the needed item and the associate would not get up and offer any help. Had to look the department over on my own. Gave up. Went ahead and looked at other items only to find out that everything was over priced by 25 to 40 percent. Had to leave store upon being discussed. Probably will not return. By the way the associate never got up from the floor even while another customer asked for help. They actually asked me where something was and made comment about the store pricing and help...

The Beckley,WV store refused to sell me a rifle. They have denied me my rights to buy and bare firearms. They said they have the right to refuse to sell a gun to anyone. I have no felonies in my background and I am over 21 and a woman. I was allowed to place the rifle on layaway and I have made 3 attempts to pick it up and they have refused to allow me to pick up my layaway or to cancel it and return my money. I have made calls to their district manager and he has never returned any of my calls. Are they planning to try to keep my layaway money. They have already breached a written contract. I only gave them 1 star because I couldn't post...