Pete was awesome! He was honest, prompt and super friendly! I thought my phone wouldn’t be able to be fixed in the condition that it had been in. But Pete was calm and cool while doing his best to fix my phone to the best of his ability. I arrived to his store about a half hour before he closed and he even stayed a little after to try and do everything he could to get my phone back to top shape. He very honest with me in letting me know that the job would take a little longer than expected and that he keep it till the next t day to make sure he fixed my phone correctly. Pete called me and kept me up to date with the status on what was going on with my phone. I truly appreciated his time, honesty and communication. I’d recommend him to anyone!...
   Read morePeter was beyond amazing. Came in for a cracked back of a Note 10+ Aura Glow. Which was the second time I needed to fix the back. Both due to faults of my own. The first time I got it fixed, was at the Samsung store in Paramus. My experience at RPM was even better.
He informed me he did not have the part in stock. However, that wasn't something Amazon Prime couldn't fix. We ordered the part together. Once we had the part, he fixed my phone within the hour. As well as 20% cheaper than Samsung. That includes the price of the part.
RPM was all anyone can ask for. Convenient location, ample parking, and...
   Read moreWhat can I say about Pete. This is an upstanding, honest man, a craftsman in the field of electronics. I remember him from about 20 years ago when he operated cellular stores in the North Arlington area. He must have over 30 years of experience in the business. He took a look at my phone that wasn’t charging and told me it needed a new charging port, didn’t even charge me for his time. He truly cares about his customers. There is nobody else around like him anymore. I will be back to have it installed next week and will definitely recommend him to...
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