lululemon — Local services in Bellingham

I usually don’t this and I hardly ever feel compelled to do so, but I had recently made a visit to Lululemon Fairhaven on 03/08 to pick up an online order. After doing so, I decided to browse around and as I was, I noticed that the employee was solely watching and following me. There were so many other guests that they could’ve assisted.

Two accounts that I specifically recall included, while I was on the opposite side of the store from the entrance and again when I was browsing towards the front desk as well. They didn’t engage with me and were seemingly watching my every move.

I was obviously the only POC there and whether it was intentional or not, it felt oddly targeted.

I encourage Lululemon employees/staff to be mindful of such behavior(s) and perhaps further engage with their customers regardless of perceived judgements.

I probably won’t come to this location again, but felt that I should share my story as I’ve heard of similar...

I went in for quality control reasons as a pair of my leggings had ripped on the seam in two separate places. They told me they would not replace my leggings even though they were purchased less than 12 months ago, and that the only option would be to send them to a seamstress. This completely defeats the point of their quality control promise, especially since they’re changing the rules to be that you can only get the item replaced if the tear is on a seam and the item was purchased less than 12 months. There is clear faulty sewing on my leggings and a massive amount of pilling. Their leggings are not worth the $100+ when they pill and tear after less...

I want to say thank you to Annika, Millie and (I’m sorry I didn’t catch the gentleman’s name-but) I had such a nice experience at Lululemon Bellingham. Not only was I totally supported during my shopping experience, Annika facilitated an online order for me for an item that was not in stock in store. The service was exceptional, which is something I always seek out in my shopping ventures. I will be back and I look forward to shopping with...