Kroger Marketplace — Local services in Benton

The first time I walked into this Kroger after moving to Bryant I literally thought I'd walked into the wrong store. I went in the entrance farthest away from any of the other stores in the strip center and was immediately thrown because I was looking at clothing and shoes so I mistakenly thought perhaps I had wandered into one of the other stores and just didn't realize it LOL. Once I got my bearings and realized I was in fact inside Kroger I literally shrieked because this Kroger is so freaking awesome! Like I could not make myself leave I wanted to see every single thing in the store because they had so much! They have home decorations, clothing which is actually nice clothing and some of it is actually kind of high-end and some of it was actually great quality but on sale for some really great prices, they have an entire section of wall space for Razorback stuff and it was really nice like purses and really great quality t-shirts and things like that, their toy section ridiculous, their seasonal section is in the back right corner and it is always filled with not only really great items that you feel the need to put in your cart and take home with you but the prices are actually very reasonable, and there's also candy back there so that's a bonus lol. I really just can't say enough about how much I love this Kroger, they have an excellent organic fruit and vegetable area and next to that is there vegan / gluten free organic / special dietary needs section and they carry some incredible stuff that you literally will not find at other area Grocers. The ethnic food section is amazing because they carry things that for me I've never heard of but have definitely tried now and scary things that I haven't seen in years at other competitors. Their Deli foods are absolutely amazing and if you like soup or even if you don't definitely pick up a container of their soup and you will not be disappointed, I don't even enjoy soup that much but I can't stop eating their lobster monstrosity that they have back there it's delicious! You can get fresh sushi, I say fresh for Arkansas I realize it's probably not like caught that day LOL, but they make it there in the store and will also make it to order. They have the best selection of gourmet cheeses that I've seen in a grocery store in years since I lived in the metro area in Little Rock. Y'all, seriously just stop reading this review and just get your butts to the Kroger Marketplace because seriously you're missing out if you haven't been yet. Chances are real good you'll probably see me there in the deli area scoping out the soups and cheeses 😂 and if you do feel free to...

ed absolutely love the store and set up and the selection. It's nice to have an option other than Walmart to choose from when grocery shopping. I have recently been diagnosed with cancer and I am trying to move to a more organic and all natural diet and at Kroger I actually have a very large selection of organic fruits and vegetables and meats and other health foods that I am trying to incorporate into my diet. One of the benefits of shopping at Walmart is that they are open 24 hours a day. When I looked on Google to get the store information for the new Kroger by Alcoa Rd the Google Info listed the store hours as 24 hours a day. I was so excited! If I can shop late at night or very early in the morning it is easy for me to avoid large crowds of people which can make me very sick since my immune system is compromised by the chemotherapy. I was very disappointed when I pulled up and parked at Kroger just a few minutes ago at 3:30 a.m. and walked up to the front door and found out that they closed at 1 a.m. and I would not be able to shop here. So now I am reluctantly going to Walmart in hopes that they have the selection that I need for the organic fruits and vegetables I need for my diet and if they do have them I do hope that they are fresh and are not nasty. I love Krogers fruits and vegetables selection because they always seem so fresh and they look nice and I get them home and they just seem like they're better quality. Overall I'm so excited this kroger is here and its awesome but I was really disappointed To get false information on their business hours. It's not necessarily a bad review on them because I am happy with the store and so happy I don't have to go to Walmart to get the things I need, maybe a suggestion to be open 24 hours because that would be awesome and extremely helpful and convenient, just would be nice to be able to get accurate business info when I look them up on a reputable site such as Google. I could have saved myself a trip out at 3:30 in the morning and just made sure to be there right at 6 a.m. when they open, but since I'm already out I'm going to grin and bear it and...

On April 21, 2024 at approximately 1:00 PM I placed an online order with Kroger to pick up at 8:00 pm later the same evening. Later around 5:30, my wife had received a email stating the order had been cancelled. When I called back to inquire about a refund after listening to a voice message telling me to do so.. I was met with Kristian Smith (store manager). I expressed my concerns to Kristian advising him that this was the second time Kroger had cancelled my order last minute..and the first time this happened it resulted in me not receiving a refund of approximately $300.00 for 3 weeks to a month. Krisitian proceeded to hang up in my face after I stated that I wanted an explanation. Due to not receiving resolution I went to the store. Before I could even speak to a member of management I was told by a young lady name Cassidy that the store manager Kristian had called the police on my wife, two year old child and I without any contact with me or explanation to me as to why. After contact with the police was made.. the police stated that the reason for the call was the store manager Kristian told him that we had stolen from the store. Not only that but the police threatened my wife stating that if she did not provide any information that she would be thrown in the back of the police car .. so Kristian had called the police and made a false police report stating that we had stolen to get the police to come up to the store... Not only do I not have my money, but I don't have my groceries either and that is actually the definition of theft! Kristian put my family in one of the most dangerous positions, being investigated for any amount of time by the police on a false claim of theft. Kristian never even tried to resolve the issue. He could've at least issued a gift card or allowed us to just get the items from the store that we had purchased but we could not explore those options because Kristian acted unethically, immorally and cowardly. The police had also stated that we are banned from that Kroger.. where we have spent 10's of thousands...