Sent in my 14K GOS hoop earrings in twice because they were tarnishing fast and the back of the hoops were not clasping. I sent them back in a third time and I was told because my earrings are hollow they couldn’t fix the clasp. The earrings have always been hollow, that’s how I purchased them.
If that is the case then wouldn’t that mean the other 2 times that I sent them in all they did was fix the tarnishing of the earrings and not the problem with the clasps?
Either way I am highly disappointed with the quality of...
Read moreThis company is pure trash. I have had 2 rings, that I had resized through this company. The first one, where they sized it fell out 5 times in the first year. I decided to try a different ring thinking it was the brand of ring. Spent close to $1500. I finally got my ring back on Tuesday, it’s now Friday and where they sized it is extremely visible.... it’s also turning my finger green! DO NOT HAVE YOUR JEWELRY REPAIRED HERE, WORST...
Read morePurchased my wedding room from JC Penney with their extended warranty and this is the repair shop that does the warranty work. What JC Penney doesnt tell you when they sell their warranty is how long this place takes to repair and return your jewelry. I'm now at a month waiting to get my ring back. That's just ridiculous...
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