Bessemer Premiere 14 Promenade — Local services in Bessemer

As McCalla residents, we were thrilled to have a movie theater close to home and avoid long drives. We visited Premiere Cinemas in Bessemer for the first time today, and here’s our honest take:

What We Loved: • Comfortable Seating: The chairs were exceptionally cozy and made the viewing experience enjoyable. • Amazing Staff: The employees were friendly, welcoming, and attentive, which added to the positive experience. • Affordable Prices: Ticket and concession prices were reasonable, making it family-budget-friendly.

Areas for Improvement: • Cleanliness: Unfortunately, the women’s bathroom was not well-maintained, which was disappointing.No papers at all, my husband said the same happened on the bathroom. • Arcade/Game Area: The state of the arcade was concerning. The area was dirty, with sticky carpets that seemed overdue for deep cleaning. The machines appeared neglected, and the overall space felt unhygienic. • Maintenance: We noticed several broken or outdated movie signs and lifts indoor and outdoor. These issues give the impression of a lack of care for the facility’s upkeep.

Why It Matters: Families like ours value a clean, safe, and inviting environment for entertainment. While the core movie experience was good, the lack of attention to these critical details diminished the overall enjoyment.

Our Suggestion: We hope the MANAGEMENT considers investing in regular cleaning and maintenance. Families in this area deserve a well-kept venue where we can confidently enjoy outings without concerns about hygiene or disrepair.

Final Thoughts: Premiere Cinemas in Bessemer has great potential as a convenient, comfortable theater, but addressing these issues is crucial to making it a top-notch destination. With a little more care, it could become the go-to spot for...

We saw Shazam a couple weeks back and the screen went black 10 minutes into the movie. They attempted to fix it after everybody complained only for it to black out again at the same spot. Finally after about 10 minutes they completely restarted the movie. The rest played fine and we let it go.

Today, we went to see Avengers:Endgame and the movie glitches out during a key scene at the end. Screen goes black but the audio keeps playing. Same as Shazam. It plays for several minutes until half the audience has left their seats to complain. They rewind it and “fix” it, only for the movie to glitch out AGAIN during a very important scene at the very end. Once again half the audience has to go complain before they stop it and rewind the film.

Not to mention they were late opening the doors to get in since we went to the first show Saturday morning and the popcorn machine was “broken” when we got there. We tried to be forgiving but this honestly ruined our experience and I feel like every person in the theater had their film ruined and should have been reimbursed. The last two films we have watched have been ruined and I doubt we will go back. I no longer have faith that this theater provides a...

I went this morning for the 11:00 AM showing of Avengers and it was awful, first they let the first few (maybe like 8-10) minutes of the movie play without turning off the lights then after they finally turned them off they let it play for a few minutes then completely restarted it, volume was way to low and the scree\movie kept glitching, the screen kept going black for split seconds and a couple times there were weird glitches on the screen, very distracting... Right after they opened they were out of ice and had to send someone for some and didn't have any hot dogs ready and they were also out of medium cups so i had to choose between a small which is like 2 sips and a large which could water a village.. You think with a major movie like Avengers:Endgame coming out they would have ordered extra cups... Save yourself the trouble and just go see movies in Hoover! Always have a great flawless time at the Patton Creek theater! And this was not the first bad experience i have at at this theater, they wouldn't let my sister in to see a Madea movie because she didn't have an ID, even though she was going to see it with my 25 year old brother who i has...