We absolutely LOVE shopping here! The people who work here are so super nice! Love Love Love them! The store is not super big but they pack a lot of items into the space that they have and they also have another location about a mile and a half up the road that has mostly the same stuff but is a bigger location. They also have a great selection of items to choose from. And they are pet friendly! Yep that's right folks, they let us bring all three of our chocolate labs inside with us to shop every time we come. I cannot say enough wonderful things about this place which has been there for a pretty long time, not sure how long but definitely more than 30 years which is how long ago I went to school at VT and shopped there as a student. Now I shop there as an alumni with my alumni husband and alumni daughters. I only hope I'll one day get to shop there with my an alumni grandchild. Now wouldn't that...
Read moreDo not order from them online or over the phone. They will say anything they think you want to hear just to sell over-priced, inferior stuff. My order arrived and the hats were DEFINITELY not the same quality as I had ordered in the past, but was told they would be when I specifically asked. When I called them to return the items, the girl who answered the phone was the same person who took my order. She remembered me. She told me that she didn't really keep up with the quality and it was hard to describe over the phone. She told me that she didn't know about hats along with a bunch of other excuses and I would be better off coming in to the store. I replied that it would have been nice if she would have simply told me that in the first place instead of lying to me. She brushed it off and could care less. I now have to pay shipping twice for thin, cheaply made hats I can't use because...
Read moreI was in there today, 4/5/25. There were two people checking my family and I out, a lady who we had witnessed be rude to a previous customer about the dressing room, and a man. The lady pretty much flat out whispered under her breath to the man “whew that was a good catch” because he asked if we had two separate transactions. Now, we had planned on having two separate transactions but this lady insinuated that we were stealing and proceeded to say something along the lines of you’d just never guess under her breath to the man right after this. It was utterly ridiculous and she needs to learn how to not insist that customers are stealing because we were not the only victims of her today. If my daughter didn’t want the items we were purchasing that bad for her freshman year at VT we would’ve walked...
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