The manager is very unprofessional (arrogant). Negectful to her client(s) at her own discretion which includes my child. "The manager" failed to place a towel around sholders and place a rolled up towel on the edge of the washing bowl as she performed washing my childs hair left my child sitting back with conditioner the head tipped back as she decided to attend another client next to my child and gladly placing the the prompts that a professional stylist would do for every client with welcoming attitude, having full conversation, til I politely interrupted and excused her actions. Walk my child to our car. Walked back in and confronted her. Her words were " Go ahead and complain, you wouldn't be the first and I'm still here" ... these words are disturbing. She announced these words before her 2 employees which had clients in their stations. Child neglect...
Read moreI asked for a color to match my existing burgundy color but even after adding toner my hair is still a bright pinkish red. I had to ask my stylist to clean the dye off my face, however when I returned home there's still dye on my forehead and ears, as well as my shirt and face mask. No one acknowledged that my hair was not colored right and after the toner was applied I was passed on to a different stylist. Very dissatisfied. Will not return, do...
Read moreDo not, and I repeat DO NOT let Lizabeth cut your hair. She has no idea what she is doing. Had to have someone help her three times for a very simple cut and even then it looked terrible. She has no business cutting anyone's hair. What should have taken 20 minutes took an hour and a half. STAY AWAY! If I could, I'd give it 0 stars. Now my hair is messed up for my best...
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