This has been the most amazing experience with Shane! His patience and customer service was simply OUTSTANDING! I activated 5 lines just before closing, but he never seemed to mind, especially with the late hour past closing...he remained completely committed to making sure our lines were all activated correctly while at the same time explaining everything about the phone plan, the billing, and the features to explore as being new customers to Cricket. I wish customer service could be like this everywhere! Thanks for employing this stellar...
Read moreNice, clean store. Candido (store rep) is highly knowledgeable and super friendly. I cannot recommend this store enough! I went in to get my unlocked phone switched over to another unlocked phone. Not only did he know tons of stuff about both phones (which is surprising because most people haven't heard of the brand) but, he didn't pressure me for any kind of a sale or add-on. He acknowledged that I was a knowledgeable customer and helped me accomplish exactly what...
Read moreI waited today for an hour just for them not to have a good selection of phones..no screen protector for either phones i selected..then their machines were not equipped to take a tap to pay or chip 🙄 and part of that wait was because the clerk was helping another woman in her same ethnic group. So basically I would have found out about the inability to use my payment method had she just helped me as I was...
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