Quality Jewelry Design & Repair — Local services in Bloomingdale

Highly recommended!! This necklace has great sentimental value to me. I accidentally broke it one day, and the break was in the center of one of the sides of the chain. I took it into a shop in Palatine and they did a horrendous, embarrassing job “fixing” the necklace. They put a link that was about three times the size of all the other links on to reattach the chain and said to me that “you can’t even tell”, you could CLEARLY see the difference! Ew, I was so upset. So then I searched around for another jewelry repair shop and found Quality Jewelry Design in Bloomingdale… I called and told the lovely lady that I spoke to, who is the owners sister (family owned business), my horror story and she assured me that they would be able to repair it, and it would look as if it did when it was new. They did NOT disappoint!! Art is the owner, and let me tell you he did an amazingly wonderful fantastic job! I can’t even find where it was broken and repaired. He took his time to solder it and did not do a “cheapy” fix. I am above and beyond satisfied and so happy that I have my necklace in the exact condition it was first given to me. And to top it off the repair was extremely affordable. I will recommend Art and his sister and their business to anyone and everyone I know who has any jewelry needs. Thank you guys so much for all you did and your care and integrity in...

Came here one day trying to sell a 20gram gold bar and I was told it was fake.. despite the fact that I bought the bar at bullion exchange a HIGHLY reputable gold dealer shop in the heart of New York City with a certificate of authenticity. The thing is he has a shop in a dying mall so maybe he just couldn’t afford it and decided to tell me that it’s fake. He also did a scratch test and claimed to say “yeah this is fake” the gold left behind particles WHICH IS WHAT REAL GOLD DOES… so if you don’t want to be insulted don’t come here and for the idiot that told me my bar was fake I ended up selling my REAL bar at a normal gold shop where they actually know what they’re talking about. This guy sells fake jewelry all day long so the feeling of real gold confused his walnut...

The guy is nice BUT...

more expensive than other location to pay for battery replacement in a beautiful watch. I went ahead since we were already there and the reviews were exceedingly high.

Less than two weeks later (one week to be exact), the battery die and the watch stopped working.

Problem? Can't return and ask for refund because live out of state and won't return for another year. :(

UPDATE: The watch repairman care about customer services and willing to look at the issue to come to a...