Passed through the area a month back, and had the BEST customer service experience from this lovely small business. I had never heard of some of the brands they carry, and a lovely young woman introduced and built a beautiful stack of bracelets from a brand called Uno de 50 for me! I can’t believe the compliments I receive from them! I was even able to purchase a gift that not only fit into my price range, but was both unique and beautiful. I can’t wait to go back for my Christmas shopping. Thank...
Read moreI had one of my best shopping experiences EVER with Leslie at Gracylane. She helped me put together two Brighton charm bracelets and really wanted me to be absolutely happy with the purchase which, of course, I was. She was so helpful and pleasant, I couldn't have put those together on my own and I absolutely love both of them! Just overall excellent...
Read moreCame to Ohio specifically to buy anAlex and Ani bracelet from Gracie Lane and left without it. I waited at the counter for a sales person and was not helped. As I walked out of the store I walked right by an employee and they said nothing. Wasn't even acknowledged once...
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