The Purse Ladies — Local services in Boca Raton

I had a 1:45 pm appointment and the customer coming in for a 1:30 appointment told me she expected them to be “generous today”. When I asked her why she said that she said that the place was not fair when purchasing from customers. I almost walked out but I had driven over an hour and a half so I decided to give them a shot. A lady in the front wrote down the items I wanted to sell and asked me to go back in an hour or they would call me when they were ready to make me an offer. I went back an hour and 15 minutes later and they had me wait another 15 minutes. A lady came out from the back and said they were only interest in 2 items but their “expert” wouldn’t be in until the following day so I should leave them and come back tomorrow. Needless to say, I was flabbergasted! I told her I lived over an hour away and I was not going to go back the following day. She took the items to the back again and had me wait another 15-20 minutes with a ridiculous offer on one of the items. I don’t understand why if their “expert” was not going to be there they made an appointment for that day. BTW…they sent out an incredible amount of reminders via emails and texts about my appointment. The products they sell are overly priced and the service is terrible. I left my house at 12:15 and got back at 5:30, spent money on Sunpass and gas so it was a total waste of time and money. I do not recommend...

I purchased a Louis Vuitton from them. I was convinced that the smell of smoke in the bag would dissipate. This was far from the truth. Exchanged the bag for another LV. Not in a clean condition so at my expense had it professionally cleaned. After realizing I haven't used the bag more than a handful of times brought it back to the Purse Ladies to sell. After all, it is their merchandise. I walked in on a Saturday store empty. I was asked if I had an appointment, I stated no. They used a radio to communicate with someone in the back to request permission for a review of the bag, she was told I was a walk in. Mind you store completely empty on a Saturday!! Permission was granted lol. Was told to take a seat, guess this is a difficult long process. After several minutes I was called to the back by a third person to be told they were going to pass on their bag. They were selling LV for over $2000. No wonder they stay in business and could pay at least 3 employees with those high prices. What a racket. Stay away this place is full...

This is from a selling stand point , it was very mediocre, I bought a large assortment of purses to sell some of the items were not put back in their pouches they came in , sunglasses were just thrown in a another purse not in its case , and I thought they would review the value of the purses , not just take the ones they want which was (six) out of 15 and really not discuss the what would be a good next step, in defense of the girl who took them in she tried to be helpful and somewhat accommodating , I was disappointed, the shop looked nice ! But the minute your buzzed in everyone working asked “ Did you have appointment!!” I felt like saying why would I be here with purses to discuss, only to be rushed off ! Kinda not nice !😞 Also I was told some of the bags were too vintage? Hummm strange though that would be good ! Considering my mom was a model and traveled around the world and bought compulsive handbags, jewelry, makeup and other ladies bric and brak ! Not sure about the offers being so great! In the...