Gunpowder & Cabernet — Local services in Boerne

As much as we would love to give this shop a great review, we simply can't. My first time in we were excited at all the t-shirt options( the ability to have one custom made was even better). The issue began though with a custom hat order. Promised a 2 day turnaround and then nothing. 1 week later we reached out to the owner Candace and got no response. A 2nd attempt to find out when we should expect our order was met with a text that owner was out of town. Never did receive a followup. A 3rd and 4th attempt was made this past week with absolutely no response. Today went to the store approximately 1 hr after it opened to cancel our order and receive a refund. Young gentleman behind the counter helped us and we got our money back. As a business owner myself for many years there are many things that lead to success, but the biggest key is taking care of your customers as they provide the means for you to remain in business. Communication is key, blowing a customer off will put an Out of Business sign on your window very quickly especially in a small town like Boerne. Small business is the lifeblood of...

All I can say is that is that I am very impressed with the productivity of this store. I came in a was able to find custom shirts and accessories for all my family and friends. There’s plenty of shirts and hats to choose from and colors to pick. I am very impressed with the customer service and help I received. I am very proud to give Gunpowder and Cabernet a 5...

Cool shirts, but if they don't have your size and you want them fast expect to wait a week. In store told us next day... which did not happen. Hopefully they were given to someone else for free because were were not there...