Now that I officially have my refund and I no longer have to deal with these people
DO NOT BUY FROM THEM !!! ZERO STARS!!!!!
BAD CUSTOMER SERVICE, INCOMPENTENT DELIVERY DRIVERS/SET UP TEAM
I literally was on my fourth bed with this company starting since February up until now Long story short do not do it to yourself!!! The furniture is cheap and poorly set up and my stuff arrived damaged numerous times !!!! And do not get me started on the females at customer service Oh and the warehouse manager and general manger who will avoid and duck and doge you and your calls
Just take your money and go to bobs or Jordan’s and get better quality furniture that may cost you probably less in the first place
It took for me to have numerous pieces of furniture arrive damaged or poorly set up and my infant almost being injuries when the bed collapsed and me threatening them with court to get my...
Read moreI had a wonderful shopping experience at Frugal Furniture. I needed an affordable mattress and box spring. Yvens helped me find the best mattress I could afford and coordinated a speedy delivery. When the box spring didn't fit through my narrow stairway, he helped me fix the problem and had the replacement sent in a timely manner. Wonderful...
Read morePurchased a chest and 2 nightstands. Yvens was such a pleasure too work with. If the items were not in the store, he did not hesitate to call other stores too check if they had the item on hand. I would definitely recommend Frugal Furniture Outlet in Mattapan to all my family and friends. Yvens was very professional and knowledgeable about...
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