Warhammer — Local services in Boulder

Wasn't the best warhammer store experience I had. When I first showed up the store was closed with hours that dont match what is posted online or on the store front. We waited the half hour out at the coffee shop and when we finally got in we might as well have been ghosts in that store. No greet, helped other customers and never came around to us, but when we were finally helped by prompt dismissive and unhelpful was the best I could say.

I asked about looking at a codex to show my brother, who I am trying to get into the game. The store clerk said he could not show me a codex because people read them in the store (it's a rule book you cannot memorize and need for reference) clearly I was not going to read a 100 page book he was going to show me, why would I ask a store clerk or manager to show me something that I wanted to buy and then read it for hours while it sits in his hand. I explained to him I wanted to buy it but in calm and clear detail but he just kept referring to other customers actions as the excuse for him not helping me and walked off.

I would avoid the location, especially if you dont know the staff personally, you won't get any help. When I first started the hobby at my local store the store worker showed me the codex, explained the models and factions and took some time to explain assembly and painting. The next day I dropped $300 bucks to start the hobby. I intended to spend the same here but was so turned off by customer service that I had to leave the store before getting offended, not spending a single dime! This is not how you support people's hobbies as a...

I choose to wait three months and go back to this location before posting review -

• if you know what you want, and you want to walk into the store to get it they have a reasonable selection of new GW releases - including black library stuff.

• I chose not to purchase anything at the store, because after going a second time and dealing with all new people:

THEY suggested I not purchase anything !!

How bizarre is that? Because you have questions regarding the usefulness of a particular retail product on the shelf you wish to purchase they suggest you don’t buy it .

I don’t want to bash the store, because I’m sure there are some local people who’ve turned it into some sort of private club, but I would not recommend someone go here for anything.

Don’t spend money at locations that ask you not to - this was two times in a row, because everyone knows getting back into games workshop prime titles is a vortex — there must be some secret handshake I didn’t know when I walked in the door to have employees genuinely not want to service new customers

I want to stress again this happened two times in a row with two completely sets of different people in the store .

I gave them three stars just because I don’t want games workshop hassling me it’s really stay away...

I don't normally write reviews, but seeing as reviews were the reason I went to this store in the first place, I felt I had to share my experience.

I haven't painted a miniature in over 20 years (I helped my brother paint them when I was a little kid), and I've never tried playing the tabletop game at all. I met Ken when I walked in and explained that I'm essentially new to The Hobby and was looking to get into it. Ken was AWESOME. He got me set up at a table in the shop and walked me through painting my first Space Marine. We chatted about painting, the rules of the tabletop game, the various factions, etc. for nearly three hours. He was super knowledgeable and a ton of fun to hang with. I cannot overstate how welcoming and cool the environment in Ken's store is.

If you have even a passing interest in anything Warhammer related, you owe it to yourself to check out this store in Boulder. It is top to bottom, front to back Warhammer, including miniature sets, paints, rulebooks, terrain, and accessories, as well as several tabletops for people to run games on. I'll definitely be going back, once I finish painting my first Combat Patrol, to play...