I custom build gaming desktops for myself every few years, and I ran into a problem with my PC that I could not resolve. I talked to a few shops in BG and read all kinds of reviews and ended up at Digital Doc. I described my problem, and they told me they would take care of it. I had an issue with getting 10-15 fps in games with a monster gaming machine. I knew something was wrong after I encountered this issue and tried everything I knew to do to resolve. It took them two days, but they gave me a call and informed me of everything working correctly and that the heatsink I had on my cpu was failing. They told me it would be the next day for them to try and install liquid cooling on my system and that would resolve my issue because my 4790k was idling at 100 degrees Celsius. They called me, and I went and picked it up. The money I spent for them to put in liquid cooling on my system was a LOT cheaper then what I originally thought I would have to do with having to maybe buy a new processor, motherboard or graphics card. These guys kicked ass, were very professional about it and helped along the way with a lot of my questions. Very knowledgeable team, and I will be a repeat customer. I did NOT have a bad experience at all, these guys will be my recommendation to any electronic customer needing a shop. Way to go guys, you earned my respect....
Read moreWent here a couple months ago, the frame of the phone I asked to be repaired was damaged which in turn damaged the LCD. Needless to say it was a pretty expensive fix. By the time they'd gotten it fixed it had been about 2-3 weeks if not a month. When I went in they had put my phone into a smaller sized frame, which made pressure on the screen. They offered to keep it until they had one shipped but I just wanted my phone back. Within a couple weeks I dropped it with a case on about 2 feet onto carpet and it cracked the whole screen. It was just a crack so I decided to just hold onto it considering my last experience. Tonight the power and home buttons stopped working on the phone and after plugging it in a couple times, the screen went black and I ended up with the "blue light of death". Obviously not too happy with my experience, slow and ended up giving me another problem. Trying...
Read moreTook in a hard drive to have data backed up to a cloud drive, a process that should take no more than a few hours. They didn't have a data transfer cable and didn't notify me of this until after having my drive for a few days. After 10 days without transferring data I called in to see what was going on. Was told they had to order the cable, which wasn't going to be delivered for another 6 days. Blows my mind that they didn't have this to begin with if they are offering the service.
Update: WD Cloud drive was purchased brand new from Best Buy 1 week prior. In the box was a Power cord and an ethernet cable to connect to router/modem. No usb cable was provided from the manufacturer.
Update (2): Took cloud drive elsewhere after picking it up, and now it's...
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