Cricket Wireless — Local services in Bowling Green

I would like to highly recognize and genuinely thank Laura at this Cricket Wireless location who went way above and beyond helping me today. I've been a CW customer for many years, but I don't change phones often (we shared a chuckle about that). For me, it's a huge stressor for many reasons. I arrived when she opened today and after she helped two other customers, she gave me her full attention for well over an hour (no one else had come in) and helped me decide on the best phone for me, but also why it was. She carefully and kindly explained what she was going in the transfer of phone data, but also why. I asked many questions because I didnt understand, and she didn't ridicule me or make me feel stupid. Her genuine and professional care, understanding, and expertise made me realize she knew what she was doing and I could count on everything transferring ok. She then took the time to explain the new phone, how to fix things or change settings, etc. She will say she was just doing her job, and indeed she was. But to me, it made an otherwise stressful event something easy and manageable. She made my customer loyalty and visit today feel important, and for someone who doesn't have a big circle, that means so much. In the course of our conversation, we discovered a mutual interest in another state, and it made the time as we waited for the system to transfer settings pass with enjoyment. I highly recommend Laura and this location for any Cricket issues, and I want to extend a personal thank you to her and hope that Cricket will recognize someone who puts the best forward for Cricket and that it is truly appreciated. Thanks,...

I recently switched from Verizon to Cricket Wireless and I truly couldn't be happier. As just a walk-in off the street Cat was not only helpful but very knowledgeable as well. After a month-ish of service I encountered some user errors and had to visit the store again. Pleased to find Cat behind the counter again and she was extremely helpful in fixing my issues. If you're looking for a great reliable service with excellent in person customer service this is the place you want to go!!!! Thank you Cat and Cricket Wireless, I will continue to sing praises about the company and most assuredly about Cat....thank...

GREAT BUSINESS!!!! Abe was upfront about all cost when it came to explaining plans and upgrading! Abe was able to maximize my savings by informing me of current promotions and programs I was eligble for. I highly recommend visiting this location and any other Delphos Wireless Cricket locations as they do not try to upsell their customers and very open and honest about their products and costs! Their customer service will never disappoint! A...