Virginia's Rent to Own — Local services in Bradley

Worst experience ever dealing with a business, placed order for my furniture and was told would be in within couple weeks here it is month later and still no furniture, called today and claim it's on back order for 3months but failed to tell me that till today, they do not keep customers informed but quick to get payments, I would not recommend this place to anyone, save your money and time and go elsewhere place needs new management so unorganized, manager troy was very unprofessional and customer representative Daniel was rude. I dont know how this place stays open. Now waiting about 3days for my refund to go back to my account. I advise anyone to go to rent a center very professional there and helpful care about there customers I see they now have...

I recommend you do not rent from this company as the offense of them in the past and has been stolen from moneywise without consent also the day I just had a employees come to my house threatening me for something that was not my problem as well as getting in my face like he was going to do something also the fact that constantly yelling in my face I highly recommend nobody got from this quick if you want to keep your money and you want to be able to do things I highly recommend you guys by out rightCall my store because all the play starts to take your money the money to put into something is less money that you would have if you bought it out right...

Horrible service!!!! Manager is rude and curses at customers in unimaginable ways! Illegally charged my card until the point I told them they had no authorization! Illegally charged a family members card I used one time that isn’t even associated on the account! Tried to make all kinds of fake laws and authorizations. And once it was brought to their attention, he cursed And boasted on what he can do and how it’s done!!! NEVER USE YOUR CARD HERE, they will run extra charges and charge you sporadically and charge you in advance! Will never do business again, even told me I was lying about my title. Absolutely unprofessional. Managers...