Green Boutique — Local services in Brandon

My mom and I have spent many wonderful days perusing the unique gifts at the Green Boutique and buying their jewelry. However, the past two experiences we have had here have been anything but welcoming. I was in search of a new keychain and chose one from the Brighton section of the store. There is staff member who monitors the Brighton jewelry area who initially comes off as approachable and kind. However, after walking away from the area with my keychain to look at other items, I was asked if I would like to place the keychain in a basket that would be kept behind the register until I was done shopping. This was very odd, and I no longer felt welcome or trusted to be in the store. The second experience, which took place today, was almost identical, with my mom wanting a similar keychain from the Brighton section. As we were leaving the area, the Brighton associate asked if we would like our keychain held at the register. My mom says no and that she will hold on to it as she looks, already irritated to be going through this again. The associate says okay, but then immediately tells my mom she is required to take it from her until she is ready to pay for it. While my mom did end up buying the keychain, we were both left stunned and uncomfortable and did not enjoy the rest of our shopping experience, feeling immense pressure to buy what we picked up immediately. While some of the staff is nice, it is evident that they do not trust their customers and we will not be...

The Green Boutique has been a really frustrating experience the last few times I have went in. I have been there 3 times and because of their awesome/unique merchandise I have dropped over $150.00 each time I went there. However, this past weekend may have been the last straw. The majority of the staff is unfriendly and pompous acting (mostly behind-the-counter and sales clerks near the clothes). The only staff member who ever smiles or makes an effort with us that I have gotten to interact with is Madelyn. I am close to her age and you'd think she would be the one with the attitude problem but embarrassingly, it's the adults. There is a blond lady who checks out customers who is absolutely sour at every interaction. I love the store items but my family and I left last weekend feeling completely unwelcome by all staff with the exception of the young girl. (note we have not interacted with the male much though he does seem far more polite). The Green Boutique gets 5 stars for merchandise and 0 for customer service which is why they...

Whoa - - - reading a few less than complimentary evaluations. THE Green Boutique is THE most marvelous little store with enormous heart. I have never had one bad or uncomfortable experience in twenty plus years! Going back to the little house boutique, and flower pots! Maybe the disgruntled should consider the smile on their own faces - first! The entire staff is beyond helpful, and always going an extra step to assist me. PERHAPS ... as I heard one sad soul say, "I can get this cheaper at Target." I wanted so badly to say, please go...enjoy the Target mentality! Merchandise from TGB, is unique. Roz and Matt are a joy! The Staff, terrific! But then I tend to smile a lot, and that just might be the clue to people feeling warm, no matter what side of the cash register you are on. There are times my purchases have been "expensive" - but I am treated kindly if I leave with buying just a single seasonal greeting card! Roz and Matt both know I shop only at The Green Boutique...for others and for my own wants. XO &...