Chicken Salad Chick — Restaurant in Florida

I have been eating Chicken Salad Chick since they came to Tampa at the Fowler Avenue location in 2018. My mom is a store manager for one of their locations and I love their menu and the staff is always friendly. I went to this location on Bloomingdale for my lunch break today and I’m frustrated and still hungry. I went through the drive thru because I was pressed for time. I ordered the Chicken Salad BLT with no lettuce. When I got my order I didn’t check it because I’m used to it always being correct, it wasn’t until I went to take a bite that I saw that it only had tomato on it. At this point I only had 15 minutes left on my lunch break so I called the store and explained what happened (which took longer than needed because the staff member while kind couldn’t understand what no lettuce meant), and I advised that I turned around and my lunch would be over at 1PM. I went back through the drive-thru ONLY because my 2 year old son was asleep in the backseat. When I got to the window I gave the cashier my incorrect order which per health code Hep C risk she was not supposed to take back but I did want her to see that they didn’t provide the bacon. What made me decided I’d never come back to this location is the fact that she proceeded to take my sandwich out of the bag- add the bacon to my sandwich and then hand it back to me. I didn’t eat the sandwich because this is just disgusting to me at this point. So while the staff may be friendly, clearly this location disregards important health codes and I will not be giving this location another...

The Chick meal is a great value for under $10. It's my go-to for a quick meal that doesn't feel like fast food. You can get a sandwich or a scoop that comes with a side and a mini buttercream frosted cookie. That cookie is such a nice treat.

I usually get a sandwich. It's totally filling and so very worth it. The Fruity Fran and Lauryn's Lemon Basil are my favorite chicken salads on their regular rotation. My absolute favorite is Patti Thai'rific which was a limited time offering. I haven't seen it in a while. I wish they would offer it again, or add it to their menu. The fruit salad is a great side dish. It makes me feel like I'm eating healthy when I get it. As for the soup, the broccoli cheddar and tomato bisque are my faves.

I've never actually dined in at the restaurant. It's a very cute interior, and they do have a grab & go section near the counter. There's also a pick up area, and a bench for waiting. I typically use the drive thru because the service is so efficient and quick. It's a very popular location at Bloomingdale Square so it can get busy during peak hours. There's plenty of parking. Download their app to earn points towards...

I love this place, probably my favorite place to eat (only reason this isn't 1 star.) But this location can not get my order right to save a life. Every time I go they forget a scoop, or a side, or a sandwich. Every. Single. Time. After the first 3-4 times I made it a habit to park and double check the entire order after leaving the drive through. Only to inevitably turn around, walk inside with the order and receipt, and get it fixed.

Fast forward to today. I order, park, and check the meal as usual. Unlike usual, they didn't forget anything. The right number of scoops, sandwiches, meals, everything. Drive half an hour home, sit down with the family to eat, and come to find out every scoop of BBQ isn't BBQ. I think it is Buffalo.

Needing to count the items before leaving is frustrating. Now I need to taste them too!? Honestly, it is almost laughably ridiculous...