Northeast Georgia Medical Center Braselton — Local services in Braselton

A boujee hospital, will never forget the team that treated me. Was there because I almost lost my battle with depression.

Stay was July 2024. Anyone working on my treatment, and most I spoke with, made the effort to make me feel comfortable and safe. Many understood the complexity of my circumstances. I crossed paths with people that made it seem effortless just to care. I greatly value the perspective and reminder there are good people in the world. My care team showed me how easy it is just to respect somebody because you want to. They even helped encourage me prior to the transfer to Laurelwood. All of that is what the medical field was for.

I do feel that things could’ve been done differently in approaching safety around family members. There were many times I did not feel as if I had a choice; that is part of my disability. I may seem “higher functioning”, but even I know I can be manipulated easily. Especially when scared and ashamed. I wish there had been much more effort by those assigned to manage my transfer to recognize it by action, rather than by telling me you believe me.

Never had the words, but the experience was so deeply traumatic and discriminatory after my transfer, I will say it here: To this day, I hate that everything the staff built up in me was completely torn down by people within the same hospital system. My family session should be an example of what not to do to autistic patients. No one saw any error in the lead therapist’s unprofessional behavior, or allowing the comments that were said in defending that family member, even watching the session. I shut down. It was so obvious the lack of understanding or viewing me as human. People do not react well when you isolate them, manipulate them, disregard their needs and boundaries, or escalate, deliberately, to the point they choose to harm themselves— it’s not normal. Especially over years. It was said in that session that I “chose” to harm myself, and I did choose what led to my hospitalization. There is only so much any person can take. Or witness as if it is normal. I’ve never been told in so many ways how little value I have by people I have no choice but to rely on. I was failed, and I am disabled because of it. Never went to ABA, but the approach of the psychiatrist must be what that’s like. It did change me, and I gave up.

Ironically, no recognition of autism in treatment unless it was nurses, techs, or even chaplains. Just medication that disregarded my physical conditions, additionally, to something I had just started. Because it wasn’t prescribed by them, I had no time to adjust. I advocated to wait. I was told I could not be discharged without pushing meds. The type used on autistic patients so frequently can hurt us. I later told my therapist, who was never notified (even with info provided), it made me feel worse and we discontinued it. The night I arrived, I had another ER visit and no choice, going across the street for $700+. We did not follow the guidance for family therapy in order to protect me in session.

Providers at Laurelwood making treatment decisions forgot what healthcare was for. It makes me physically sick the stress of every single denial I’ve gotten over the course of 7 years, while most people will tell me I shouldn’t be alive anyway or that I haven’t tried hard enough. Been fighting since 2018 to get access to anything, and unfortunately, I got an answer about my health right before 26. I tried for years to access support at the expense of my health, with no answers. Disability attorney said I have zero protections or rights living where I do. And I’m not the only one who has been failed at every facet of where they can be. If you can still respond with apathy and such bias toward certain groups of people— or people that are poor— you should not be in healthcare. I know I cannot be protected anywhere. It was made clear from the beginning nothing productive would...

This hospital is a horrific nightmare. It's disgusting. I brought my son to the ER Sunday night. His symptoms were sore throat, pain in neck, jaw, and left side of his face, along with fever, excruciating pain, and he was lethargic . Dr. Muhamed came in and I told him my son had been in bed and couldn't go to school for a week. I told him that I had to give him 800 mg of Ibuprofen and 500 mg of Tylenol every 3 hours and it's barely relieving the pain. I said he can't open his mouth because it hurts so bad. His entire left side of face, jaw, and neck was swollen. I also told him that my son just finished an entire prescription of Amoxicillin but was getting worse not better. He examined my son for 30 seconds tops. He didn't order any lab work, no blood work, no urine sample, no x- rays, no cat scan, NOTHING! After 30 seconds he diagnoses him with lymphadenopathy (swollen lymph nodes) He said it was the body's way of getting viruses and toxins out. He said the swollen lymph nodes could last several weeks and it's not harmful. I asked him why my son couldn't open his mouth and his response was " How would I know why he WON'T open his mouth". As if my son could but wouldn't open his mouth. I explained that my son was in excruciating pain and his response was " he doesn't look like he's in pain to me". He said we were done and I should send my son back to school Monday (the next day) and send Tylenol to the school nurse. We left with no medication, no referral, nothing. By Tuesday (48 hours later) my sons body was going into shock from the pain. He couldn't hold his head up and his fever was 104. I took him to Piedmont Urgent Care and the doctor was phenomenal. Top notch! I'm sure she graduated in the top 1 percent of her class. She was kind and gentle. She had compassion and felt so bad about what we went through at Braselton ER. She gave him a shot for the pain, examined his neck and said " "Your son is very, very sick. This is not a swollen lymph node. It's an internal abscess and I think it's on his airway." She rushed us to children's hospital of Atlanta and sent orders. We got to CHOA and they immediately gave him more pain medication, did a cat scan, blood work, urine sample and started IV antibiotics and steroids. The abcess was so infected. They had to go down his throat into his neck to drain the infection out. Dr. Mohamed's negligence and reckless conduct could have killed my son. The doctor at CHOA said if the infection had gotten to his brain, it could have been fatal. He had my son suffer in excruciating pain for 48 additional hours, unnecessarily. I'm not sure if he's just inexperienced, under trained, pure evil, stupid, or really just don't give a shit. He had no compassion, no empathy, and was very unkind. He did not posses a single characteristic that a doctor should have. He was very annoyed by me asking questions. He is not fit to practice medicine. He had the worst bedside manners I've ever seen. It truly has made me feel so guilty. Why didn't I leave and go to another hospital right away? I guess because we are taught to trust the professionals. They know what they are doing. I believed him but didn't believe him. Looking back, I should have trusted my instinct. But instead I trusted this doctor at the expense of my child. If you love someone, I beg you to not go to this ER. It could literally mean life or death. Dr. Mohamed could have really caused devastating consequences for my family if we had listened to him.His lack of regard for my child's well being is despicable. Northside hospital is a million times cleaner, kinder staff, way more professional. Ive filed 2 formal complaints. One with the hospital and one with the Georgia Composite Medical Board. I hope he is held accountable for his actions. Also, if you challenge anything the doctor says, or any staff member for that matter, they will have security escort you out. You either accept what they...

First of all, if I could pick zero stars, I would. I came to the ER complaining of 2 issues I was having. I had several crowns that popped off from my teeth leaving exposed nerves and l was having severe lower back pain. When it was time to see the doctor, he did not introduce himself, and started to read my chart and said he would write me an antibiotic for my teeth. I happened to be resistant to the antibiotics that are normally prescribed such as pencilian, etc. I told him that I was "immune" to several of these antibiotics and he said to me: " there is no such thing!." I then went onto explain that certain antibiotics were like taking a placebo because it would do no good to put medication into my body that doesn't work. He said: "Well, take it or leave it." He said that several times. I then asked him if I could see another doctor and he said he was the only doctor working in the ER. I then asked him if he would get a supervisor. He kept telling me to lower my voice. I am soft spoken and did not think I was talking at a loud sound. Then he just walked off. I was sent back to the waiting room. I was then called back to the nurse and she said: "I have your medication. I asked what was the medication? She told me she had 2 Tylenol and a shot of Toradol. I was literally taking the exact medications at home for a few days and it got to the point where these medications weren't strong enough. I tried to tell the nurse this, she just walked off and suddenly a strange lady that did not identify herself came up to me with a serious attitude and said: "Let me tell you something-" I interrupted her and told her over and over that nobody is listening to me. I tried explaining that my pain was a lot worse and the medication I had at home hadn't helped me and I needed something else for my pain. She screamed at me saying: "You are not getting narcotics!" I never asked for narcotics. I didn't expect narcotics. I just needed a different medication, period. There was a security guard just starring at me. I broke down in tears hysterically. No one would let me talk or listen to anything I said. I ended up getting a Toradol shot and took 2 Tylenol for the nurse or supervisor- nobody identified themselves. I had just taken the identical medication 4 hours prior. I was sobbing uncontrollably and had a panic attack to go with it. I grabbed my paperwork and left hysterical and have never felt so humiliated in my life. I literally have never been treated that way ever. No listening. Writing me off. No bedside manner. Treating me like a criminal and a drug addict, which I am not. I have never been to rehab for anything. My husband picked me up outside and as I walked to get in my car I passed out on the sidewalk and hit the back of my head hard. I also suffered neck and back pain from the fall. When I got home and was going through the paperwork, I noticed that the doctor wrote a medication for pain that I had never heard of. I suffer from Graves disease, and the medication clearly said: "Do not take if you have Graves disease" Several days after I started having severe abdominal pain and I noticed that my kidneys were also sore. About a week later (or less). I passed a big kidney stone ( maybe more than one) At some point the pain was juat getting worse by the day. Dr Prashanth Swamy an absolute nightmare to deal with and he has been reported to the AMA and my attorney will...