Fast-Fix Jewelry and Watch Repairs — Local services in Brea

I attended Fast-Fix Jewelry as winder had separated from my watch. They confirmed they could replace and install new winder at cost of $75. The winder was not the same when I collected the watch and Fast-Fix Jewelry did not contact me to notify change of winder, before starting work. I should have walked away but Fast-Fix Jewelry already had $75 from me and they advised it would be OK to use original winder. When I collected the watch, I could see the Manager having problems changing time on the "repaired" watch but I gave them the benefit of the doubt again. The winder disconnected again from repaired automatic watch, after changing time a couple of weeks later.I sent a message and then phoned Fast-Fix Jewelry and I did not receive any further communication. The manager was very nice to me however I feel very disappointed by the actions of...

Over priced, horrible service, damaged my watch. They should get '0' stars.

Update 1: Not only did they gouge the stainless steel backing of the watch when taking the backing off, I just noticed that the bezel ring around the center inside of the watch was put back on incorrectly, resulting in some of the functions of the watch not working. I now have to send the watch out to a Seiko service center for a proper repair.

. If you have something valuable to you, find another repair shop.

If you have a cheap throw away watch that needs a battery change, this place may be ok for that.

As for the owners replying to customers who left reviews that they are "masters of their craft", not true, hence all these poor reviews. Too bad they didn't spend as much time doing proper repairs as they spend b.s.'ing the reviewers here . Save your b.s....

I went to this place several days ago to resize my wife’s platinum ring. I never thought that this untrusted place will not only resize my wife’s wedding ring but worst, they scraped much of the sides and inner part of the platinum and makes her ring thinner….way thinner that makes an expensive ring looks so cheap and light!! Me & my wife wasn’t able to sleep that night for the horrible thing they’ve done. I went back the following day to complain and tell them what they’ve done. I even asked them to put back the stolen platinum but the manager, Anais, instead denied, tried to deflect and talked angrily depending that they don’t do such things. Never ever trust this place for your jewelries. You paid them well but they will still try to get the most out of you. So evil...