Ben Bridge Jeweler — Local services in Brea

This review is a little overdue. First I would like to say that Wany was a super big help with everything I needed. I brought my Tag Heuer watch inside for repair because it was a certified location for the company. I was told it would take some time to ship and fix it in Switzerland. Which was fine, the process took about 4 weeks. I like black and white simple. Everything they told me that would happen during the process happened. Even the time frame from when I would receive my watch back. There was no hassle with arrangements or any hidden costs for fixing my watch. As that was being arranged Wany made strides to enhance my customer experience by showcasing the the various types of jewelry options that caught my eye. Assuring me why "Ben Bridge" is set apart from the rest. He gave me informative tips on what to look for in the difference in quality of jewelry. He even went as far and beyond to clean my other Tag Heuer watch I was wearing. I can see why Ben Bridge is a great company, Wany was extremely helpful with his guidance. I can assure the next piece of jewelry I buy will be with Ben Bridge's personal...

Leann was a very attentive and friendly salesperson. Leann helped me choose two rings to replace one that had been lost. I needed to buy a replacement per my insurance policy. Leann was so personable and really spent time with me in choosing another ring. I like the vintage look and Leann found some great items from their other stores for me to try on. Leann understood my personal style and what I liked. Leann was very knowledgeable and has worked for Ben Bridge for 25 years. Leann helped us select the best rings for our budget and what I wanted in a ring. I was very pleased with Ben Bridge as the selection was vast. We previously went to another jewelry store where I felt the salespersons were snooty and too serious. I like to be authentic and fun when shopping and Leann made us feel like old friends. I felt Leann was trustworthy and gave us good advice about warranties, future ring sizing and cleaning. I will absolutely return to Ben Bridge...

My boyfriend got me the most perfect promise ring from Ben bridge in Brea. Unfortunately one of the accent diamonds fell out only after a month of having it and i was so sad and worried we’d have to pay to have it replaced or buy a new one. I called the store to let them know what happened and the woman i spoke with said she would replace it for me (music to my ears!) I didn’t end up going that day but I had gone in about a week later and they had the replacement ring there waiting for me! Such amazing customer service.!! Edis originally sold my boyfriend the ring and he had it all ready for me when I had got in! Most places would have just waited for you to come in to discuss it further and not even have a replacement waiting. But they had it here and i felt so special! It was such an awesome visit and got to go home with my new baby. Definitely get your jewelry from Edis at Ben bridge. He’s the best. They’re all great!...