Extra Space Storage — Local services in Bridgeton

In 5 days I have breast surgery removal because of my cancer I have the very aggressive cancer I came to my storage unit to get a few clothes and gowns for myself so I had to shut my door because I was changing my clothes to see if some other clothes still fit me because I have lost a lot of weight all of a sudden I hear you can't have your door shut are you in there and I replied yes I'm in here you need to hurry up and open your door she said I had already been in here for a while as I open the door she started screaming at me mean screaming at the top of her voice telling me that I was sleeping in my unit I mean just hateful energy she doesn't know what I was doing in my unit I'm sick and I'm dying of breast cancer what do you know what I'm doing I only got the storage unit because I live 1 hours away and I work at the airport at Southwest airlines so if I need anything before work or after work I can come to my storage unit . but I needed to get some clothes she made me feel unworthy ruined my happy spirits but I had to rethink how miserable she probably is her life to be treating me like that I mean she was accusing me and telling me what I was ..and I'm thinking I'll be dead in 6 months and this woman is so mad over what I pay for every month so come here if you want to feel un worthy in life by this person who has no happiness in her life and takes it out on other customers I'll keep my door shut if I want to I pay for it I hope you read this this was at 10 AM on...

I write this review on behalf of my sister. She rents several big units from that location. Recently they have increased the rate for one of her units without informing about the increase. Also to give you a perspective she started renting this unit in August 2024 and she was paying 115 usd, just several days ago they charged 194 usd for the same unit. That's 68% increase in about 14 months, which is much more than the market, especially taking into account that right now is a low season and the fact that it's the second unit my sister is renting from the same location and has been a loyal customer for years. At the same time the level of services dropped significantly. There are homeless people, to get the cart you have to leave your ID as the carts got stolen. After contacting the Extra Space representative we managed to reduce the rate to 178 usd per month. The same size unit is being advertised right now on their website for 97usd. So looks like the company values the new customers over the loyal ones. Or it's lures you with lower rates so then it can almost double...

I am going through a domestic violence crisis. I asked if I could pay cash and was told that I needed a card. I asked if I could use a prepaid card as my husband has managed to get my personal account shut down 3 times. Tried to pay for my reservation over the phone....guess what? They don't take prepaid cards. I called the actual facility. Some degenerate answered and said "I don't care about yo situation. I gots customers up in here."

Nice to know that you don't support or care about victims of domestic violence who are trying to escape.

UHaul on Page had me in with CASH and had me in through a back door with web pricing.

And then I just looked at the balance on my emergency prepaid card. They took nearly $100 out that I have zero chance of getting back.

Take your business elsewhere if you are needing an...