Brigham — Local services in Brigham City

Would give zero stars if I could. I spoke with the same person twice and each time his tone of voice sounded irritated and condescending. He was completely uninterested in helping I had some issues with this company and was able to have an excellent conversation with the owner. He called me and was very respectful, answered my questions and genuinely wanted to resolve the issues for his business. He followed through with the things he said he would do and I was so impressed with how he handled all of it. He did not make or ask for any commitment of our return to his company, just really wanted to fix the problem and understand what had happened. Thank you for taking the time and being a concerned owner who cares about...

Utopia internet is fantastic when it works. However, since Brigham Net is my gateway to Utopia--I expect them to step up on the rare occasion that Utopia has issues. I reported an outage early in the afternoon, received no follow-up and they provide no after hours phone number. This was only the 2nd time in 4+ years that I have required their assistance and they failed me both times. Maybe it's time to choose a different provider...

Follow-up. A tech did respond to my after hours voice mail and helped resolve the problem. I'm still not sure why they didn't do that during normal business hours. My voice mail reached the owner, who apologized and helped smooth things over...

Changed from the standard provider to fiber, was warned that I would not be happy with fiber internet speeds in comparison but that could not be farther from the truth!! Brigham Net has been beyond amazingly fast, checking the specs upon install I was so impressed with the fast speeds and I upload and download large files (GB). Their service has been consistent with maybe two interruptions late at night that were short lived over...