Golden State Lumber + Showroom — Local services in Brisbane

It seems Golden State can make customers happy when everything goes well. Their salesman mis-ordered one of my 16 windows in October. There is no argument that it was a GS mistake. After several phone calls over several weeks (during which I was offered $200 to buy a replacement $400 window and have it installed) I finally found someone who said they'd "take care of it". It is now the end of July and after a dozen contacts with four different people (not counting warehouse and installers) and three install appointments, I still don't have the replacement window. I just learned it hasn't even been ordered correctly from the factory. If something goes astray, Golden State becomes the Keystone Cops. After countless hours of dealing with this, I wish I'd bought from an organized, professional window supplier, like...

Request your contractor to not buy on credit from GSL. Within days of delivering materials, they sent a preliminary lien notice on my property so fast, my contractor barely even started my construction job. On top of that, the notice stated $30k of materials was delivered and only $4.5k of materials was delivered. I had to get legal consultation to make sure I'm legally protected. Imagine the stress it's caused and construction barely started. It's not a good look for contractors and Golden State Lumber when they do this. Don't buy on credit from this place. I also went over the material prices and they're more expensive than Home Depot. I don't know why anyone would want to...

Attention, Truck drivers specially if you have a load in Dry van/ Refers unit. Don't waste your time to deliver a load for them. On a phone conversation they told you, "There unloading hours start from 6.00am FCFS but once you get there. They will show you there attitude. I checked in at 5.30am there was two van including mine. One of forklift operator told to other truck driver, " they don't like van or refers truck, He complained into there shipper office but No body takes any action. So try to avoid this place as much you...